UTAustin

Director of Administrative Operations

UT MAIN CAMPUS Full time

Job Posting Title:

Director of Administrative Operations

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Hiring Department:

College of Liberal Arts

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Liberal Arts Instructional Technology Services (laits.utexas.edu/services/) is a unique service department dedicated to creating, maintaining, promoting, and supporting technology support throughout the College of Liberal Arts at The University of Texas at Austin. This includes leading-edge classroom technology, online and hybrid courses and tools, media production, digital audio and video support, computers, websites, networks and servers, academic computing resources, new construction and renovation projects, and other technologies both old and new.

UT Austin offers a competitive benefits package (https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards) that includes: 

  • 100% employer-paid basic medical coverage for employee 
  • Optional medical insurance for employee’s dependents - up to 50% employer-paid 
  • Optional dental, vision, and term life insurance for employees and dependents 
  • Paid holiday time off each year; state legislature determines the number of holidays 
  • 12 days of paid vacation time off per year for new employees 
  • 12 days of paid sick leave per year 
  • Employer contribution to Teacher Retirement System (TRS) 
  • Staff Tuition Assistance Program 
  • Access to Recreation & Health Facilities

For more information about the College of Liberal Arts, please visit: https://liberalarts.utexas.edu/

Purpose

This position directs and manages all administrative operations for Liberal Arts Instructional Technology Services (LAITS) with its combined two hundred salaried and hourly employees. As senior management, this position works closely with six other directors in supporting their respective teams and the Associate Dean of Instructional Technology and Facilities.

Responsibilities

  • Collaborate proactively with LAITS associate dean and directors to establish clear organizational goals and priorities across the organization, fostering cohesion and ensuring operational success.
  • Direct and manage all administrative operations for Liberal Arts ITS. Duties include, but are not limited to: payroll, human resources, employment recruitment, purchasing; payment vouchering, budgeting, account reconciliation, financial reporting; inventory management, building management, contract writing and management.
  • Service center management.
  • Oversee and coordinate the financial activity generated by campus MOUs and SLAs for services provided by LAITS to external clients including Office of the Executive Vice President & Provost (EVPP) and others.
  • Direct, manage, and supervise the LAITS Administrative Team.
  • Manage special projects and other duties as assigned.

Required Qualifications

  • Bachelor’s degree and five years of demonstrated effective experience in program management, administrative management, and/or financial management within an academic environment.
  • Ability to work with precision and attention to detail on multiple projects concurrently, under pressure of rigid overlapping deadlines and time limitations in a fast-paced environment. Demonstrated strong organizational skills.
  • Utilize excellent written and verbal communication skills to communicate professionally and collaborate effectively with leadership, faculty, staff, and student staff to resolve complex issues. 
  • Build and maintain strong relationships with customer liaisons and leadership in units supported by LAITS.
  • Demonstrated financial and budgeting experience.  High level of competence with use of related software and tools for analysis and reporting.
  • Demonstrated background and knowledge of HR policies, tools, and practices supporting recruiting, hiring, onboarding, evaluation, and separation. 
  • Experience managing annual inventory certification for a large unit.
  • Experience with contract/agreement management and associated business practices.
  • Experience working with both Apple and Windows-based computers. Skilled with Microsoft Word, Microsoft Excel, Microsoft Outlook.
  • Competence in Workday and *DEFINE.

Preferred Qualifications

  • Master’s or Ph.D. degree.  
  • More than five years of experience providing administrative support within an academic environment.
  • Experience reconciling a university service center and clearing account. Experience with the service center rate review process. Experience encumbering project funds and billing clients monthly.
  • Experience managing service level agreements (SLAs), Memoranda of Understanding (MOUs), as well as formal university business contracts.
  • Experience working closely with cross-functional teams.
  • Experience working closely in tandem with an associate dean, dean, vice provost or other academic leadership to complete projects and meet goals.
  • Experience serving in a building manager capacity.
  • Supervisory experience.
  • Experience with policy interpretation and application.
  • Experience using a variety of software, such as Harvest, Trello, Slack, Pingboard and Adobe Acrobat Pro.

Salary Range

$100,000 + depending on qualifications

Working Conditions

  • Typical office environment
  • Repetitive use of a keyboard at a workstation.
  • Will work on multiple projects concurrently, under pressure of rigid deadlines and time limitations.  
  • Overtime, evening, weekend, and holiday work may be required to meet deadlines.  
  • Work location is on the main UT campus. 

Required Materials

  • Resume/CV

  • 3 professional references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.