Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
As a leader in the development and execution of global learning strategies, this role is pivotal in driving business growth and fostering employee development. By bridging enterprise learning initiatives with practical implementation across diverse teams and geographies, this position significantly influences learning strategies on a global scale. It is instrumental in shaping the future of workforce development and capability building, impacting thousands of employees worldwide.
Essential Skills, Duties & Responsibilities:
Design and manage learning frameworks that align with business goals.
Collaborate with stakeholders including business leaders, HR, finance, and workforce planning teams.
Lead a global network of learning professionals to identify skill gaps and implement training solutions.
Develop tools and communications that support learning programs and clarify processes.
Oversee learning platform enablement and ensure smooth onboarding and workflow integration.
Coordinate global reporting and insights to track learning impact and progress.
Manage escalations and ensure continuous improvement in learning delivery.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to growing your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills, Experience and Circumstances:
Minimum 10+ years of experience in learning strategy, talent development, or organizational consulting.
Strong communication and stakeholder management skills.
Familiarity with learning platforms and digital credentialing.
Ability to simplify complex systems into actionable plans.
Proven ability to learn and grasp concepts quickly in a fast-paced environment.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Experience with data analysis and reporting to measure the effectiveness of learning initiatives.
Strong project management skills with the ability to manage multiple projects simultaneously.
Proficiency in using learning management systems (LMS) and other educational technologies.
Ability to work collaboratively in a cross-functional and multicultural environment.
Knowledge of adult learning theories and instructional design principles.
Preferred Skills and Experience:
Advanced degree in Human Resources, Organizational Development, Education, or a related field.
Certification in Learning and Development (e.g., CPLP, CPTD).
Experience with global or multi-national organizations.
Proficiency in multiple languages.
Familiarity with emerging learning technologies and trends.
Experience in change management and organizational transformation.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and inclusive work environment.
The chance to work with a leading global IT services company.
Applications will be accepted on a rolling basis.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.