Director IV Ambulatory Operations - Stow Falls South Geo-Bubble

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Director IV Ambulatory Operations - Stow Falls South Geo-Bubble

Location

Cuyahoga Falls

Facility

Stow Falls Medical Office Center

Department

FHC Administration-Regional Operations

Job Code

T99005

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As Director of Ambulatory Operations, you will oversee and manage the overall operations for assigned Regional Ambulatory locations. In this role, you will develop budgets, assist with clinical operations, improve patient access, direct team activities and assess non-staff productivity. This role is essential to the coordination and cohesion of the Cleveland Clinic Ambulatory locations, allowing you to make a difference in your community every day. 

This position is 100% on site with 24/7 responsibility and travels between all locations.  There is no hybrid work in this role.

This position is responsible for the Stow South Geo-Bubble which includes Stow Falls FHC, Stow Falls Peds, Tallmadge Pediatrics, Fairlawn Pediatrics, Akron POB, Hudson, Kent, Summit Cole Eye, White Pond Urogynecology, Green Health and Wellness, Bath H & W suite 208, Uniontown, Wadsworth, Summit Gastro and Belden.

A caregiver who excels in this role will:  

• Assist in the development of initiatives aligned with the Clinical institute and enterprise strategies. 

• Support the application of Cleveland Clinic operating procedures and communicates with management to ensure understanding and compliance with policies/procedures. 

• Direct the selection and placement of new employees, performance evaluations and corrective actions. 

• Interpret and communicate policies/procedures and communicate relevant changes. 

• Develop and manage departmental operating budgets and educational funding activities and monitor cost variances. 

• Identify and lead key department cost management initiatives to achieve quantified results. 

• Co-lead in the direction/monitoring of the revenue cycle for the department's professional billing, reimbursement and associated technical centers within department. 

• Manage operational areas and identify/drive improvement opportunities in key areas, including patient access, patient experience, service line cost management, quality management, employee engagement and other department functions that support the overall Regional Ambulatory performance. 

• Partner with community leaders to support wellness and ensure provided services are aligned with community needs. 

• Collaborate with Clinical Institutes and Regional leadership in implementing strategic initiatives within the assigned Regional Ambulatory Operations locations, including institute growth strategies, new practice acquisitions and marketing plans. 

• Take responsibility for miscellaneous project work, Continuous Improvement initiatives, all aspects of building operations and Financial Accountability. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's Degree in Business, Health Care Administration or a related field and five years of progressively responsible related work experience, including supervisory experience OR Master’s Degree and three years of experience 

• Excellent analytical, verbal and written communication skills 

Preferred qualifications for the ideal future caregiver include:  

• Master's Degree  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/           

Physical Requirements:

• Requires extensive sitting and dexterity to perform work on a PC.
• Requires the ability to walk to attend meetings; must have normal or corrected vision and the ability to verbally communicate to employees and patients.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities