Job Description Summary
There are 5 Director, Future Readiness positions associated with this posting. The roles are as follow:
Job Description
Key Responsibilities:
Collaborate with Therapeutic Area Heads, General Managers, and Brand Teams to shape future-ready customer engagement strategies that reflect each brand’s patient-centered vision.
Align engagement strategies with broader enterprise and therapeutic area goals to help bring innovative medicines to the right patients at scale.
Champion modern engagement approaches by integrating digital, data, and technology into launch and go-to-market planning.
Partner with the Launch Excellence team to influence launch strategies and drive strong market impact through tailored engagement capabilities.
Use proven frameworks and tools to support teams in designing and executing launch excellence plans.
Apply advanced analytics, AI insights, and real-time field feedback to continuously refine launch and engagement strategies.
Stay connected to customers and external stakeholders to ensure strategies are grounded in real-world needs and informed by actionable insights.
Continuously build future-ready skills in digital engagement, data science, agile ways of working, and technology adoption.
Promote a culture of innovation and learning by sharing insights and best practices across teams.
Serve as a trusted voice in enterprise forums, influencing decisions and driving adoption of new engagement models and technologies.
Essential Requirements:
Bachelor’s degree required from 4-year college or university.
8+ years’ experience in pharmaceutical, biotech, healthcare, or tech-driven industries, with a focus on customer engagement, marketing, or field strategy. We also welcome candidates from other environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.
Proven success leading enterprise-level strategies, launch readiness, or go-to-market transformations in complex, matrixed environments.
Strong track record of partnering with senior leaders across commercial, brand, and field teams to shape strategy and drive execution.
Deep understanding of customer engagement models and go-to-market design, with the ability to scale customer-first thinking.
Skilled at navigating large organizations with agility and resilience.
Exceptional communication and executive presence, with the ability to lead change and inspire alignment across diverse teams.
Passion for innovation and continuous learning, with a future-focused mindset and comfort working in dynamic environments.
Desirable Requirements:
Strategic and collaborative leader with a passion for shaping future-ready engagement models and driving enterprise transformation, even in ambiguous environments.
Skilled in leveraging AI platforms and data visualization tools (e.g., Power BI, Tableau) to inform strategy, with a strong track record of using technology and analytics to create meaningful impact.
Novartis Compensation Summary:
The salary for this position is expected to range between $185,500 and $344,500 per year.
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$185,500.00 - $344,500.00
Skills Desired
Business Partners, Business Planning, Business Reviews, Crm (Customer Relationship Management), Customer Requirements, Customer Service, Effectiveness, Employee Onboarding, Finance, Influencing Skills, Microsoft Access, Operations, Problem Solving Skills, Resource Allocation, Sales, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills