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CIBC

Director, Electronic Communications Program and & Wealth Programs

Toronto, ON Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

Reporting to the Vice President, CBWMC, the Director, Electronic Communications and Strategic Regulatory Programs, is responsible for building, enhancing, and leading cross-team electronic communications oversight program, as well as supporting CBWMC’s strategic regulatory programs, including Regulatory Compliance Management (RCM) activities, enabling CIBC to manage and oversee regulatory compliance risks across various CBWMC pillars. The role is primarily accountable for supporting the CBWMC team in relation to CIBC’s Electronic Communications Program to effectively manage regulatory risks and meet or exceed the expectations of our clients, shareholders, and regulators.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

  • Program design and implementation – by designing, executing and maintaining an Electronic Communications Oversight program for Compliance.
  • People management – training and overseeing a team of Compliance Officers executing the Electronic Surveillance Oversight Program.
  • Relationship building – supporting CBWMC’s registered Chief Compliance Officers (CCOs) in executing their regulatory oversight accountabilities and ensuring consistent electronic communications-related practices and standards across CBWMC’s various businesses in relation to electronic communications. Also, partnering closely with the Chief Administrative Office teams to ensure alignment in electronic communication programs and execution, including to proactively assess the adequacy of the respective activities and identifying, recommending, and implementing best practices and enhancements.
  • Value-add advice – by remaining current on regulatory developments and industry best practices,  provide value-add advice to stakeholders relating to cross-functional strategic regulatory initiatives.

Who you are

  • You can demonstrate knowledge of regulatory requirements for securities registered businesses, with experience applicable to one or more of the retail securities, asset management, and commercial banking businesses that CBWMC oversees, considered is an asset
  • A university degree with 4-5 years of progressively responsible business experience or equivalent.
  • Detail oriented with strong analytical skills to develop insights and interpret findings.
  • Excellent communication skills (oral, written and presentation).
  • Excellent cross-functional project and relationship management skills.
  • Keen sense of curiosity to learn and understand best practices and industry trends.
  • Proven history of working independently with strong problem solving skills to achieve objectives.
  • Proficient computer skills including Excel, Word, PowerPoint, and eGRC.
  • Knowledge and understanding of CIBC lines of business, products and operations to effectively provide oversight of high quality business standards and business conduct.
  • Ability to demonstrate CIBC’s core values (i.e., trust, teamwork and accountability) and commitment to ensuring their work, and the team’s work, is on purpose.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
  • You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Advisory Services, Compliance Assessments, Leadership, Process Improvements, Regulatory Compliance, Risk Compliance, Software Testing Process, Strategic Objectives, Technical Knowledge