Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 11,000+ systems and organizations, including 90+ electronic health record systems (EHRs). Redox processes over 1.6 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Opportunity & Impact
The Director, Customer Success Enterprise is responsible for leading a high-performing team dedicated to driving revenue growth across payers, providers, and enterprise life sciences organizations. This leader will own an annual expansion quota and will be accountable for developing and executing strategies that deepen customer relationships, expand product adoption, and establish new enterprise-level partnerships.
Beyond delivering on today’s growth targets, the Director will play a critical role in shaping the future of our enterprise business. This includes developing and owning the strategy for selling new use cases into our payer, provider, and life sciences accounts, ensuring we consistently uncover and capitalize on emerging opportunities to expand our footprint and value.
This role requires a seasoned leader who can operate at both the strategic and tactical levels—partnering with executives at the most influential healthcare organizations while also building repeatable processes that scale. The Director will bring sharp commercial instincts, a strong understanding of healthcare market dynamics, and the ability to inspire and grow a team of account executives.