Director, Corporate Affairs & Communications at TransUnion

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re – consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Director of Corporate Affairs & Communications is responsible for leading strategic public affairs and issues communications to help build understanding and support for matters affecting our business. As a leader of TransUnion’s Corporate Affairs & Communications team, this role has responsibility broadly for building the reputation of the company as a global information and insights company that makes trust possible in global commerce.

Our ideal candidate is a leader and a self-starter who thrives in an energetic global environment that encourages innovation, and can quickly grasp complex concepts and translate them into compelling messages. The role liaises with colleagues at all levels across the company, including Legal Risk & Compliance, Executive, Global Solutions, US Markets, Global Data Analytics & Technology, HR and Marketing leadership.

What You'll Bring:

A minimum of 10+ years relevant professional experience, preferably in a corporate, agency, government or campaign/political setting
Bachelor’s degree in journalism, communications, marketing, or another related field and/or professional qualification in related field
A strategic communications mindset that enables you to develop relevant strategies that have real impact and help achieve real business objectives, with a strong track record of success developing, executing and measuring strategic communication programs
Exceptional communication skills, including ability to write, edit and present compelling content, with a temperament to confidently represent, persuade others and negotiate in the best interests of TransUnion and its business/functional segments
Deep experience developing media strategy and cultivating reporter/influencer relationships
Deep experience in policy-related communications either in or aimed at U.S. legislative and regulatory bodies
Expertise in crisis management, with corporate issues management experience preferred
Diplomacy and ability to form effective, consultative working relationships with internal and external stakeholders
Ability to engage with and coach senior executives on strategic communication matters
Proven team leadership capabilities, including the ability to nurture and develop talent within your own team so they are fulfilled and reach their potential
Comfortable with change and working under deadline pressure in a rapidly evolving environment with strong resource management, prioritization and organizational skills
Creativity, flexibility and initiative
Travel is occasionally required to TransUnion locations as well as external events.

We'd Love to See

Experience working in information services and/or financial services
Experience communicating with a diverse international audience
Advanced degree
Fluency in Spanish, Portuguese or French

Impact You'll Make:

You’ll serve as the communications partner to the U.S. Government Relations team, understanding their strategies to promote TransUnion’s interests with policymakers and similar stakeholders and delivering strategic communications that lead to measurable outcomes.
You will also strengthen and lead the execution of TransUnion’s response to issues affecting our U.S. business, as part of a cross-functional response team. You’ll collaborate on globally relevant matters with colleagues responsible for issues in other TransUnion geographies, and occasionally provide back-up support to their regions. You will also lead efforts to continuously improve the company’s crisis readiness through ongoing communication, training, tabletop exercises and plan refinements.
This role leads TransUnion’s communication centers of excellence for public affairs and issues, responsible for building innovative and scalable best practices to advance our business strategy. This work requires strong business acumen, productive stakeholder relationships, and specialized knowledge of communications best practices and channels. You’ll be responsible for unifying messages across audiences and channels, ensuring clarity, consistency and alignment, and instilling disciplined best practices and structure to maximize impact. Media relations is a core responsibility, and you’ll be charged with developing productive relationships with key reporters and handling pitches, inquiry responses, background briefings, spokesperson trainings and media monitoring. You’ll also collaborate with industry organizations, research partners and other third parties to develop compelling communication campaigns and deliverables. This role will lead a team of 1-3 communicators and also indirectly manage the contributions of colleagues and agencies.
Periodically, this role will also support additional Corporate Affairs & Communications strategic projects/initiatives as required.
Develop and lead TransUnion’s communications strategy for US public affairs and issues, developing plans, messaging and deliverables that help and influence on topics affecting our business; lead communications center of excellence for each area, driving continuous improvements to capability and best practice
Serve as key member of the enterprise and US crisis/incident communications teams
Develop productive relationships with key reporters
Plan and coordinate activity around key topics and issues, developing strategic messaging, content and campaigns that build the brand and/or address business challenges
Serve as strategic communications counsel to key internal stakeholders, providing insight and coaching on communication needs and opportunities
Develop talent, providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function
Manage and optimize the contributions of communication agencies and other suppliers
Identify and coach company spokespeople on best practice interview procedure/technique for media opportunities (arranging external media training where required)
Set annual goals and targets aligned to wider stakeholders and team / global reporting requirements ensuring an integrated approach to all activity
Capacity plan and prioritize activity across the full team and local programs as required
Evolve reporting and evaluation metrics as applicable, ensuring activity aligns to wider strategic business goals
Maintain core materials necessary for the delivery of the ongoing corporate program (e.g. overall strategy, tactical / activity planners, key message and briefing documents, processes etc. across Corporate Affairs and Comms requirements)
Enhance and build greater capabilities for our communications activity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Pay Scale Information :

The U.S. base salary range for this position is $150,100.00 - $225,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:

Principal, Corporate Affairs and Communications

Company:

TransUnion LLC