Director, Commercial Operations

Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, nurse practitioners and other types of health providers. 

We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 7 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies. 

We have established an entrepreneurial culture centered around our purpose to support people’s health and well-being and to strengthen the healthcare system. We attribute our success to our team, who have helped us achieve numerous noteworthy awards, including: LinkedIn's Top 10 Startups, Deloitte Canada’s Technology Fast 50, Globe & Mail's Top Growing Companies in Canada, North America’s Inspiring Workplaces, and Glory Professional’s The Power 50: Canada’s Most Impactful Companies.

We’re hiring for a Director, Commercial Operations to build and scale the operational foundation that powers Maple’s B2B and B2I commercial engine. This is a strategic and hands-on leadership role responsible for integrating Sales Operations, Client Success Operations, and Commercial Enablement into a cohesive, data-driven function.

You’ll join at an exciting time as we continue to expand our enterprise partnerships, modernize our product suite, and evolve the systems and processes that drive predictable growth. Your work will directly impact Maple’s ability to deliver a seamless partner experience, improve forecasting accuracy, and unlock efficiency across the entire commercial lifecycle — from acquisition to retention and growth.

This is a unique opportunity for a commercially minded operator who thrives at the intersection of data, strategy, and execution.