Digital Communications Associate

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Position Summary:

Reporting to the Communications Manager, in collaboration with stakeholders, the Digital Communications Associate builds and maintains core Campus/Faculty/Departmental websites, newsletters, and content storage/archiving sites. The incumbent is also responsible for adapting and sharing web content (primarily channel news and events) with internal and external audiences on a range of platforms.  Acts as designated resource to unit-level web administrators.  Monitors, reviews, collects analytics, and optimizes digital platforms to improve user satisfaction.  

Primary Responsibilities:

• Act as a digital communications knowledgeable resource for Macdonald Campus faculty and staff.    Provide Macdonald Campus website/social media administrators with the support they need to implement best practices and optimize their content.  May include delivering individual/group training and coaching sessions.
• Perform audits of web usability, content performance, and compliance with branding standards and other guidelines (accessibility, translation, SEO, etc.) and work with stakeholders to continually improve sites.
• Collect content requirements, assess specifications, and plan work on new and existing sites through consultation with clients.
• Build and refine site layouts.
• Create, revise, and/or optimize content for user comprehension and search referencing.
• Perform regular updates to the sites.
• Adapt news and event content for different platforms, channels, and audiences.
• Participate in the development of procedures to increase web usability and overall content reach based on audits, tests, and analytics.
• Assist in the development of advertising campaigns for faculty priorities.
• Produce multimedia content (videos, digital publications, infographics, advertising, social media posts and event materials).
• Stay abreast of latest digital standards and best practices in line with university standards
• Archive digital content to ensure that institutional milestones and news are accessible and preserved.
• Participate in the development of communication plans and content calendars (social media).

EDUCATION AND EXPERIENCE:
-- DEC III
-- Three (3) years' related experience

As one of Montreal's Top Employers, here is what we offer:

• Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
• Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
• Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
• Competitive vacation policy
• Two (2) personal days
• Two (2) floating holidays
• Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
• Paid time off over the December holiday period
• Tuition waiver for regular employees and their dependents
• Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

DEC III 3 Years Related Experience /

(MUNACA Level G) $31.19 - $38.65

33.75 (Full time)

Professor

2025-12-19