Cleveland Clinic

Department Manager III - Lab Operations

Cleveland Clinic Main Campus Full time

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Department Manager III - Lab Operations

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Reference Lab Operations-Diagnostics Institute

Job Code

T31023

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

 

As Department Manager III, you will oversee your assigned team and area, coordinating all aspects of annual budgets, workflow, staffing needs procedure changes and related administrative duties. This role is critical to the organization, cohesion and functionality of your team, allowing you to make a difference at Cleveland Clinic every day. While you may not see how your work improves patient care, all you do is ultimately pivotal in the ability for caregivers to continue providing exceptional medical support and attention. 

 

A caregiver in this position works 8:00am - 5:00pm.

 

A caregiver who excels in this role will:   

  • Manage department personnel and operations, including staffing, training, workflow analysis and performance management. 

  • Manage staffing to ensure appropriate allocation and compliance with goals and objectives. 

  • Monitor quality and financial performance. 

  • Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards. 

  • Recommend enhancement and cost saving strategies. 

  • Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application. 

  • Develop, monitor and implement programs to enhance customer service, develop skills and improve scope of service. 

  • Analyze programs and make improvements. 

  • Participate in meetings and relevant committees as assigned. 

 

Minimum qualifications for the ideal future caregiver include:   

  • Bachelor’s Degree in Business Administration, Health Care Administration or related field  

  • Five years of supervisory or management experience in a related setting  

  • OR Master’s Degree and four years of experience  

 

Preferred qualifications for the ideal future caregiver include:   

  • Healthcare experience 

  • Experience with logistics related software  

  • Experience leading a team of drivers or logistics personnel

 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

  • Manual dexterity sufficient to operate office equipment.

  • May require extended periods of sitting, standing and walking.

  • Must be able to walk to attend meetings; must have normal or corrected vision to normal range.

  • Ability to clearly communicate by phone and in person. Occasional lifting up to 25 pounds.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities