Delivery Assistant

A Delivery Assistant partners with Hometown Delivery team members and works collaboratively to provide exceptional customer service to all accounts with product delivery and merchandising, responsible for the completeness and correctness of all delivered orders. The Delivery Assistant takes daily direction from the assigned Route/Swing Driver and reports directly into a Hometown Delivery Manager. 

Here's more of what you will do...

• Assists with deliveries to all scheduled accounts in accordance with Delivery Service Guidelines while adhering to all applicable driving and safety regulations.

• Unloads, loads, and moves product repetitively using appropriate equipment throughout shift while maintaining a clean, clutter-free and organized work area and backroom in all retail accounts as directed by the daily assigned Route or Swing Driver.

• Stocks all windows, cold boxes, coolers, hot shelves and displays in retail accounts quickly and efficiently as directed by the Route/Swing Driver.

• Rotates product to ensure quality standards are maintained; adheres to Andrews Guidelines as required.

• Assists and collaborates with the assigned Route or Swing Driver to ensure accurate and on-time deliveries.

• Performs all delivery duties in a friendly, professional manner.

• Adheres to all applicable driving and safety regulations; completes all annual OSHA, safety and compliance required training in a timely manner to ensure understanding of all safety and compliance requirements.

• Effectively communicates issues and opportunities to the Route, Swing Driver or Hometown Delivery Manager as needed to ensure customer satisfaction.

• Assists the assigned Route or Swing Driver to ensure a high level of customer service and satisfaction.

* This position requires working flexible and extended work hours, weekends and holidays.

This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role’s primary work tasks.

Here's what you must have to be considered for this role...

• Valid Texas Driver’s License

• Familiarity with GPS devices

• Ability to Perform in a Physically Demanding Role on a Daily Basis; and Work in Extreme Weather Conditions

• Ability to Read and Understand English

• Ability to Perform Basic Math and Write Legibly

Here's what we hope you will have...

• High School Graduate or Equivalent Certificate

• Previous Distribution Business Experience

• Previous Retail or Customer Service Experience

• Good Communication Skills

• Previous Physically Demanding Work Experience

PHYSICAL REQUIREMENTS & ESSENTIAL FUNCTIONS

• Ability to stand and walk for extended periods of time.

• Ability to pull/push a load up to 100 lbs.

• On Premise:  Requires heavy and repetitive lifting/placement of products up to 165 lbs.

• Off Premise:  Requires heavy and repetitive lifting/placement of products up to 55 lbs.

• Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday. 

• Requires ability to tolerate working in an environment with inside/outside ambient/extreme temperatures.

• Must be able to work in noisy and crowded environments.

• Driving may be required during the workday.

• Ability to use a personal computer for tasks such as communicating via email, inputting data and other forms of documentation using company and industry software.

• Ability to speak, hear, and see is required to communicate with employees, and to operate varied machinery, equipment, computers and vehicles.

• Hand-eye coordination and fine manipulation skills are necessary to operate computers and various facility machinery and equipment.

• Ability to perform job functions in compliance with company policies and procedures, including safety policies and best practices.

• Must be able to maintain a current/valid driver's license.

• Must maintain regular and punctual attendance.