ING

Data Services Product Owner (JG 17)

CDR (Amsterdam - Cedar) Full time

As a technology-enabled and digital-led bank, data is at the heart of everything we do. It powers how we measure risk, assess performance, and make decisions. To ensure we unlock the full value of our data, we must guarantee its completeness, accuracy, auditability, traceability, and protection. The Global Data Organisation serves as the first line of defense in securing robust data chains, working in close collaboration with all functions, business lines, and countries across the Bank.

The Global Chief Data Office (CDO) plays a pivotal role in this mission. As a central organizational unit, the CDO partners with stakeholders across the enterprise to enable frictionless customer journeys, support ESG-driven innovation, and deliver data products that enhance decision-making. With emerging trends such as digital wallets on the horizon and increasing regulatory expectations around data governance, the CDO is evolving to meet these challenges head-on, ensuring our data remains both a strategic asset and a safeguarded resource.

The opportunity

Data is one of the foundations of ING’s strategy to become one digital bank and Data Services is the place to operationalize and execute our data strategy . The Data Services organization will fulfil ING’s strong belief that data is key in ING’s ambition to become a data driven digital bank, where we need more granular data of high quality to manage the bank wide (customer-)processes, modelling and decision making.

As data becomes increasingly central to ING’s business operations and regulatory compliance, maintaining high standards is critical. The E2E Services function is responsible to ensure that compliance is embedded into every stage of the data product lifecycle - from design to deployment and ongoing operations using an integrated approach towards Data Governance, Data Protection, Data Quality, and Data Control & Reconciliation.

As a Data Services Product Owner, you will oversee end-to-end compliance across all key data management controls, enabling data products to go live fully compliant. Your responsibilities include fostering effective collaboration between local data domains and data consumers, guiding remediation efforts with actionable reporting and structured processes, and enabling robust and cohesive implementation of data practices globally. You will work with a distributed team of experts based in the Netherlands, the Philippines, and Romania.

Your responsibilities

As a Data Services Product Owner, you are responsible for:

  • Lead the end-to-end lifecycle of data products within assigned domains (e.g., Finance, Risk, Tech, Retail, Wholesale Banking), ensuring measurable business value.
  • Collaborate with Data Owners, Data Users, Data Engineers, and Domain Experts to translate business needs into technical requirements.
  • Oversee compliance with regulatory standards and data governance frameworks throughout the data product lifecycle.
  • Facilitate cross-functional communication, resolve roadblocks, and foster shared understanding of goals within the domain.
  • Manage the product backlog, prioritize features, and allocate resources to maximize value for assigned data products.
  • Bridge the gap between data capabilities and business strategy to drive data-informed decision-making
  • Define and communicate a clear data product roadmap, prioritizing features based on impact and managing stakeholder expectations
  • Champion data product adoption, through (Data) User training, impact measurement, and ongoing stakeholder engagement
  • Monitor industry trends, emerging technologies, and best practices in data management, and proactively identify opportunities for continuous improvement across the processes you are implementing
  • Prepare external/internal presentations to senior management and regulatory parties as needed for your portfolio

Your competencies

We are looking for a thoughtful and results-driven leader to guide the development and adoption of data products across key domains. You’ll collaborate across diverse teams, translate complex needs into clear strategies, and foster alignment between data capabilities and business goals. You are a proactive problem-solver who thrives in a global, fast-paced environment and enjoys building trust, driving clarity, and inspiring ownership

  • Bachelor degree, Master’s degree preferable
  • ~6-8 years of experience in operations, banking, or consultancy, ideally in a complex global environment.
  • Experience with diverse work cultures -  working with multi-country teams.
  • Proven success in strategic stakeholder management.
  • Excellent understanding of regulatory requirements and data governance frameworks.
  • Demonstrated ability to simplify complexity, drive operational excellence, and deliver measurable improvements.
  • Proficient / fluent English -  Strong effective English writing, communication and presentation skills
  • Skilled at fostering collaboration across diverse teams and cultures.
  • Team player with strong communication and collaboration skills – Proven track record of empowering teams to act autonomously, think innovatively, and be accountable.
  • High organizational sensitivity and ability to build strong networks within the organization.
  • Self-starter with strong attention to detail, committed to continuous improvement.
  • Background and experience in portfolio/ project management

What we offer

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands.

The benefits of working with us at ING include:

  • A salary tailored to your qualities and experience
  • 25-28 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.