About Marble
We are on a mission to revolutionize health data accessibility, empowering individuals to securely share their information with trusted businesses while maintaining full control, security, and choice. By improving the portability of health data, we are breaking down barriers and driving better life outcomes.
Join us in transforming the industry and making an impact on millions - including yourself.
We’re looking for a Customer Support Specialist (6-month contract) to join Marble to take ownership of resolving both inbound and outbound customer, patient, and health care provider inquiries and support needs. In this role, you will be responsible for meeting and exceeding our target service levels in delivering records and information services. Tasks include engaging with customers to resolve concerns via live chat, e-mail, and phone, and analyzing concerns to help enhance our product. Our Customer Support Specialists will act as a core member of our Fulfillment Team, playing a critical role in the customer’s experience.