Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

Kickstart your career with Infobip’s Customer Support Internship!

Are you a final-year student (BA or MA) studying engineering, tech, applied sciences, or humane sciences? Do you love helping people and want to gain real work experience? Then this internship is for you!

Starting February 2026, join us for 6 months and become part of a global team supporting a platform that reaches 70% of the world’s population.

What you'll do

Use your communication skills to help customers solve technical problems — no deep tech knowledge needed!
Learn how to troubleshoot and find solutions in a fast-paced global environment
Work alongside experts from different cultures and departments — grow your skills in tech and business
Get a mentor to guide you and boost your professional growth
Make a real impact on customer experience and internal processes

What makes you a strong fit

Final-year undergrad (BA or MA) in engineering, technology, applied sciences, or humane sciences
Strong communication skills and a passion for helping people
Fluent in Croatian and English
Available full-time in Zagreb, Vodnjan, or Rijeka on a student contract
(Bonus) Knowledge of Polish, French or Spanish language (others too)

This is more than just an internship — it’s your chance to kick off a meaningful career in tech, gain confidence, and connect with a global community.

👉 Interested? Apply now and start your journey with Infobip in February 2026!

Internship timeline

Application deadline (4th of January)
CV screening & Interview with Talent Acquisition (During December & January)
Recruitment task (home assignments) (During December & January)
Interview with Hiring team and selection process feedback (January)
Start of internship program (February 9th)
Orientation week in Zagreb Infobip campus (February 9th - 13th)
Working with the mentor and within a team (February - August)
End of the Internship program (August)

What the team says about this position

During my internship with the Customer Support team, I gained hands-on experience working with Infobip systems, including understanding SMS traffic, API requests and responses, webhooks, endpoints, as well as the operational dynamics of WhatsApp and Meta platforms. I would like to emphasize that whenever I encountered challenges beyond my current knowledge, I received strong support from my immediate team and the broader Customer Support department at Infobip.

Neo Čikić - Customer Support Technician

Why you'll love it here

Orientation week with all interns and a personalized onboarding plan.
Mentor and team support.
Being a part of a growing company in a growing industry – we challenge you not to grow!
Work with people from all over the world. We put the “global” in globalization.
Possibility to stay on after the internship, depending on your performance and business needs.

Why choose internship at Infobip

Paid internship program
Travel allowance as per city of work
Free lunch
Free Snacks and Beverages
Social Events
Internal Trainings
Free access to Udemy platform
Internship welcome package
Referral Bonus
Equipment
On-Site Amenities

If you haven’t already, visit our landing page for more details, which you can find at the link

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.