Who we are
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!
Job Snapshot
CSMs are the guardians of our client partnerships, ensuring that we deliver value to our customers every day. They are the primary contact for accounts post-sales and are responsible for the overall success of their assigned book of business.
CSMs should have a deep understanding of the Software as a Service (SaaS) space. They also should have solid Mindtickle product knowledge and a deep understanding of how the Mindtickle platform can be deployed to support a variety of use cases. CSMs work proactively to drive customer value and ensure stakeholders achieve their desired outcomes. They use a metrics-driven approach to monitoring customer health, which enables proactive intervention.