This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Sales orders management within JDE system including relevant documents preparation
· Invoices preparation and their sending to customers
· Product returns process management including Credit Notes preparation
· Active communication with the relevant dedicated customers to maximize their business potential
· Backorders processing and recording
· Active communication with internal customers, especially with Business Unit Head, Key Account Leads and Sales reps of to ensure mutual know-how sharing
· Set up relevant customers in JDE system, communication with Finance department
· Participation in regular meetings of relevant business teams
· Regular co-operation with employee responsible for forecasting to minimize product´s out of stock
· JDE issues solving via Help Line (following the process)
· Customer Service team support and back up other CS colleague
· Customer Operations department support based on CS Lead requests
JOB REQUIREMENTS
Education/Experience
· High school graduation
· At least 1-year experience within Customer Service area
· Focus on detail
· Customer oriented
· Very good communication skills
· Ability to learn new things and skills
· Comply with regulations and standards and protect Baxter’s public reputation
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.