Employment Type:

Full time

Shift:

Day Shift

Description:

The Lab CSR provides administrative and customer service support to the Laboratory. They are responsible for answering phones and questions pertaining to tests, results and other laboratory functions; communicates and collaborates with phlebotomy staff, management and others to provide customer service perspective and relay trends leading to enhanced lab services. Performs general office functions and data entry, including tracking and presenting in quality assurance meetings. Decision making authority extends beyond prioritizing of own work to basic to advanced problem solving – inquiring of or asking questions.

40hrs per week, day shift

Education
Minimum: High School Diploma or equivalent
Credentials/Licensure
Preferred: Phlebotomy Certification
Related Experience
Preferred: One year administrative and customer service experience
One-year medical office or laboratory experience
Other Knowledge, Skills and Abilities
Good knowledge of medical terminology.
Strong organizational and multi-tasking skills.
Attentive to detail.
Strong customer service skills.
Ability to make decisions within the scope of position.
Computer Competency
Familiarity with standard desktop and Windows based computer systems, including email, e-learning, intranet, and computer navigation. Ability to use other software required to perform essential functions.

Position Highlights and Benefits:  

• Medical, Dental and Vision Coverage available on your first day     
• 403b with employer match     
• Tuition Reimbursement     
• 100% paid CEU     
• Paid Time Off     

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.