Mission Valley Pet Clinic is looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.
Salary: $19 – 22 per hour depending on experience and education
Schedule: Full-time, Four 8-hour shifts + every Saturday (6 hours) required
Location: 4329 Twain Ave, San Diego, CA 92120
Who We Are:
Mission Valley Pet Clinic is a well-established, 4-doctor general practice proudly serving the Allied Gardens community for over 30 years. We offer high-quality care to cats and dogs and foster meaningful, long-term relationships with our clients and their pets. Our team is known for its compassion, camaraderie, and high standard of medicine.
What Our Clients Say:
“Everyone here is so friendly. I brought in my kitten Moscato, they treated him like their own. They even referred me to several affordable pet insurance for him. They really get to know each pet. They also have a free first checkup not including vaccines, which is VERY helpful with vet bills. It’s a professional and affordable vet clinic. I will continue to bring Moscato here as he is so comfortable with them already.” Jennifer L.
Who You Are:
If you have a professional, friendly personality and love to help people and their pets, you will fit right in with our Client Service Team!
High School Diploma or equivalent required
1+ years of customer service experience in a veterinary, dental, or medical clinical setting preferred
1+ years using a Point-of Sale (POS) system preferred
Experience processing financial transactions, payment plans, billing and insurance preferred
Knowledge of veterinary medical terminology and procedures preferred
Technologically proficient and comfortable with veterinary or medical record keeping software and other digital communication tools
Professional and friendly phone etiquette
Exceptional communication and interpersonal skills
Very detail-oriented
Demonstrated ability to multitask and perform in a fast-paced, client-facing environment
Ensure a clean, safe and organized work environment
Learn more about us at: https://missionvalleypetclinic.com/ or: AmeriVet: Veterinary Partner Supporting Your Business
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.