Who We Are:
Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen’s products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents.
Foxen earned a spot on Inc.’s 2025 Best Places to Work list - a proud reflection of the culture we’re building as we grow. We’re scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us.
Role Overview:
As a Customer Engineer on Foxen’s Technical Services team, you’ll serve as a critical technical expert bridging our Implementation, Customer Success, and Engineering teams. You’ll play a key role in diagnosing and resolving complex issues, managing integrations, and ensuring smooth customer experiences across Foxen’s platforms—including the Resident Portal, and Property Management Portal.
This hybrid role combines the analytical mindset of a Technical Support Engineer with the proactive problem-solving of an Implementation Engineer, making you an essential partner in delivering seamless technical solutions and driving customer satisfaction.