Custody Navigator

.

Custody Navigator

Location: Newcastle- Community & Custody based
Working Hours: Monday to Friday 37 hours with the potential of late evenings and weekends on a rota basis
Contract Type: Fixed Term till 31st March 2026
Salary:£25,110-£32,090

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About the Role

To work with Individuals that come into contact with the custody setting.

To provide brief intervention, advice, information and where necessary assessment with the aim of supporting an individual’s access to further support services and reduce their likelihood of re-offending. 

You will work within 4 custody suites and within the community therefore must hold a valid driving licence and access to own vehicle.

What You’ll Do

• Work in collaboration with the service users to ensure their individual needs and support goals are identified.

• Provide assessments, brief interventions, signposting and onward referrals to address individual needs such as substance use, mental health, employment, gambling, violence and domestic abuse.

• Offer comprehensive harm reduction advice and promote support available through both the service and other key stakeholders.

To Succeed in This Role, You’ll Need:

• Driving licence and access to a vehicle as the role is based within the community
• Ability to adapt working practice to the needs of service users
• Ability to work with people with multiple needs and those who are vulnerable
• Knowledge and understanding of the issues facing people who are perpetrators of domestic violence/serious violence and those that misuse substances.

To view the full job description please click this link

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.  

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.