Critical Response Specialist

Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.

In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).

Bumble Inc. is looking for a Critical Response Specialist to join our Trust Operations team. We are seeking a highly motivated, hands-on candidate who thrives in a cross-functional environment and is eager to support the growth and evolution of our Trust Operations team.

In this position, you will be responsible for investigating and responding to severe harms and managing requests from government authorities, law enforcement, and NGOs. This role will also provide crucial support in responding to complex and sensitive crisis escalations. A successful candidate is willing and able to work with sensitive content, such as child exploitation, graphic physical or sexual violence, suicide/self-harm, and other material considered to be offensive or disturbing.

Trust and safety are embedded in Bumble Inc.’s mission of creating a world where all relationships are healthy and equitable. Our wider Trust organization includes the centralized and dedicated teams focused on:

• Creating products and systems that proactively detect and prevent harm and promote healthy, kind relationships

• Developing policies that govern and adjudicate responsible, safe, inclusive, and respectful behaviour and content across all Bumble Inc. platforms

• Supporting members who experience safety incidents in a trauma-informed, empathetic manner 

This role will be based in London, UK, reporting to the Critical Response Manager