At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
This is an Intake position and is a client-facing role, meaning you will support a specific, external client. Intake plays an integral role in delivering cost effective solutions for our patients by working with new patient referrals from an external client; verifying patient health insurance benefits, obtaining initial and subsequent authorization for services if required, loading patient benefit information into client system, calculate pricing and run test claims, and timely communication of benefit information to external client. Important to this position are strong organizational , time management , and critical thinking skills, with the ability to work independently. Ability to meet deadlines, manage future dates for follow up action (e.g. reauthorizations); ability to manage and track forms and other documentation needed by payer and/or requiring physician signature.
To be successful in this role you will utilize home infusion software, payer portals and other systems and your critical thinking skills to ensure a high quality of work. Strong verbal, interpersonal, and written communication skills, to effectively communicate with payer staff and external client personnel via telephone and email. Professional and clear documentation of work product entered in client system.
Required Qualifications
- 1+ years of work experience in revenue cycle operations (eg:intake, billing, collections, credits, cash etc)
- 1+ years of experience in a professional environment
- 1+ years of experience using the Microsoft Office Suite, specifically Word, Outlook, and Excel
Preferred Qualifications
Education
Verifiable High School Diploma or GED is required.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/26/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.