Job Description
Position Summary
The Quality Coordinator is responsible for overseeing/managing a quality operations shift, ensuring shift responsibility for SPQRCE, compliance with established standards, and driving continuous improvement initiatives. This role requires strong leadership, problem-solving skills, and the ability to influence outcomes without formal authority.
Key Responsibilities
- Operates Quality Operations Team with minimal direction, taking full responsibility for outcomes and ensuring tasks are completed to a high standard.
- Provides guidance and coaching to team members, even without formal authority, fostering accountability and engagement.
- Lead GMS 'Go and See' audits for quality, achieving one or fewer findings consistently.
- Standardize PQS at back gates across multiple sets to reduce variability and improve process control.
- Influence and guide salary team members without formal authority, including conducting performance conversations.
- Drive safety initiatives using SIR Process, resolving SOT & ESCP findings promptly, and addressing unsafe behaviors (FTM improved by 47%, RIR by 67%, LWD by 100%).
- Support 5F issue tracking and alarm escalation from VS gates; utilize data analytics to drive improvements.
- Hold team leaders and members accountable for roles and responsibilities.
- Reduce cost by monitoring scrap daily and implementing irreversible corrective actions using PPS & BPD SMART targets; achieve zero unaccounted scrap at shift end.
- Support productivity initiatives and attainment of area goals.
- Execute Level 4/5 BPD coaching to drive business results.
- Maintain and update PQS documentation to improve decision-making accuracy.
Leadership Competencies
- Lead as One Team: Interacts effectively with SLs and AMs, building trust and alignment across departments. Supports development of others by sharing knowledge, setting clear expectations, and fostering a learning environment. Handles challenging conversations professionally, demonstrating conviction and clarity while maintaining relationships.
- Be Inclusive: Creates an environment where team members feel supported and empowered, even in complex situations.
- Embrace Change Leadership: Embraces change and encourages others to do the same, helping the team adapt and improve (e.g., PQS commonization, torque standards, AI-driven analytics).
- Coaching & Mentoring: Supports the development of others by sharing knowledge, setting clear expectations, and fostering a learning environment.
Qualifications
- Experience in quality operations within a manufacturing environment.
- Strong understanding of GMS, SPQRCE, and PQS processes.
- Proven ability to lead.
- Analytical skills for data-driven decision-making and process improvement.
- Excellent communication and interpersonal skills.
- Bachelor’s degree is preferred but not required.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
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