Principal Accountabilities:
Sub Job Family Description: Monitor quality, compliance and regulatory aspects between company and third party manufacturers including relationship management, technical issues, schedule conflicts, quality issues, vendor selection and evaluation. Provide contractors with the proper information to ensure that contractors meet quality standards. Act as liaison between company and contractors to ensure all products are manufactured following good manufacturing practices (GMPs) and quality products are released and available to meet customer needs. Identify potential new contractors and evaluates financial stability of new suppliers. Coordinate the development of documentation for contractor manual. May respond to cost and feasibility requests and obtain vendor quotations. ___Under broad supervision:* Coordinate the operations of contract suppliers including technical issues, quotations, vendor selection and evaluation, schedule conflicts, and quality issues* Research new and existing vendors for availability and pricing* Prepare necessary documents
Knowledge & Skill Requirements:
* High school diploma or equivalent education; Associate’s degree preferred* Three to five years of experience preferred
Knowledge & Application:
* Requires technical know-how and broad understanding of the subject area* Requires understanding of many different and unrelated processes and methods* Includes the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data* May require vocational qualifications and role holder may be working toward a professional qualification
Problem Solving:
* Encounter problems which are varied but similar* Requires some fact finding in order to fully understand the issue and consider the most appropriate response* Responses will be drawn from pre-established solutions from which the role holder will need to select the most appropriate* Guided by defined and documented process although may occasionally be expected to adapt solutions for specific situations
Interaction:
* Conveys and exchanges basic technical or factual information with colleagues/clients/customers* May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions* Audience is typically knowledgeable about the subject matter* Written responses are presented in a variety of formats* Requires awareness of cultural differences and adapts style accordingly
Impact:
* Impact varies between immediate and short term (less than one year)* Activities limited to weekly/monthly planning* Scope of impact will be at the department or team level* Results impact the immediate work area, although in customer facing roles may impact the department
Accountability:
* Accountable for quality and timeliness of own deliverables* May be responsible for up-skilling new starters* Financial accountability will be confined to awareness and management of cost in relation to own work* Performance measured against predefined annual objectives