Control Room Lead

Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.

Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!

What We Can Offer:

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team:

• A collaborative and inclusive work environment that values diversity and innovation.
• Opportunities for professional development and career progression within a global organization.
• Exposure to cutting-edge technology and operational excellence in container terminal management.
• Competitive compensation and benefits designed to support your well-being and work-life balance.

The Role

The Control Room Lead plays a pivotal role in coordinating all control room operations during a shift, ensuring safety, productivity, and efficiency standards are met. This position requires strong leadership and problem-solving skills to manage real-time operational challenges and maintain seamless flow across quay, yard, and gate activities.

Key Responsibilities:

• Provide operational direction for the Flow Control Room, ensuring adherence to safety and efficiency standards.
• Supervise control room staff in preparing vessel load and work plans, supporting planning managers and coordinators.
• Monitor and coordinate container discharge and load operations for maximum efficiency.
• Ensure smooth communication between control room and execution teams, maintaining strict compliance with communication protocols.
• Anticipate operational stages to prevent flow disruptions and intervene when necessary.
• Lead deviation management, investigations, and intervention activities.
• Promote discipline, fairness, and transparency within the control room team.
• Embed LEAN principles and TWI practices into daily operations, driving continuous improvement.
• Assess skills matrix for control room roles and coordinate training plans.
• Maintain strong relationships with internal teams and external stakeholders, including shipping lines and agents.

What We’re Looking For:

• Lean-minded: We are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.
• Proven experience in terminal or logistics operations, with a solid understanding of flow planning and execution.
• Strong leadership and people management skills, with the ability to guide and motivate a team.
• Excellent communication and coordination abilities to manage multiple stakeholders.
• Analytical and problem-solving skills to address operational challenges effectively.
• Familiarity with operational tools, scorecards, and planning systems is an advantage.