About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak and Its People
The Control Lead – Banking strengthens Live Oak’s financial control environment by embedding SOX and internal control excellence directly within Banking-related processes. This role ensures alignment between business operations and the SOX compliance framework, fostering accountability, consistency, and collaboration across the enterprise. By partnering closely with key business and finance leaders, the Control Lead supports Live Oak’s commitment to accurate financial reporting, operational integrity, and a culture of strong risk management.
This position may be based on-site or remote. For remote employees, periodic travel to Live Oak offices may be required for walkthroughs, audits, training, and collaboration sessions.
What You’ll Do at Live Oak
Partner with business unit leaders and control owners to ensure key controls are designed effectively, documented accurately, and updated for process/system changes utilizing the RCSA process
Coordinate SOX walkthroughs and maintain updated narratives, flowcharts, and risk/control matrices for Deposit, Electronic Funds Transfer processes and sub- processes (including merchant services, cards, etc)
Monitor control performance within the business, ensuring timely evidence collection and readiness for external/internal auditor reviews
Track and support remediation efforts for deficiencies, including root cause analysis, documentation of corrective actions, and status reporting
Perform control monitoring activity on implementation of Merchant Services product and play lead risk assessment role in new product proposals
Prepare periodic updates for the Head of SOX on control issues, remediation progress, and emerging risks
Train and coach process/control owners on SOX responsibilities, documentation standards, and evidence expectations
Liaise with external and internal auditors during walkthroughs and testing by facilitating requests, gathering documentation, and clarifying process questions
Work closely with control owners to act as the lead for identification and reporting new self-identified control issues
Identify opportunities to streamline controls and improve efficiency within the business line’s SOX processes
Act as the “SOX Champion”, reinforcing compliance culture and ownership of control execution
Assist in performing monitoring activities
Additional Areas of Impact:
Risk Management & Controls Culture: Act as a risk champion within assigned functions, supporting risk control self assessment process and risk metric reporting while helping the business evaluate operational, compliance, and reputational risks beyond SOX
Process Improvement: Identify inefficiencies in workflows, partner with Operations Excellence or Process Improvement teams, and promote automation opportunities. Including working closely with technology department
Audit & Regulatory Exam Readiness: Coordinate internal audit and regulatory exam requests (FDIC, SEC, State Regulators, etc.) to ensure readiness and reduce business disruption
Project & Change Management: Participate in new product launches or system implementations to assess control impacts and ensure SOX implications are addressed proactively
Coordination Across Lines of Defense: Act as a bridge between the first, second, and third lines of defense, translating control requirements and fostering collaboration
Accounting/GAAP Guidance: Provide accounting and GAAP insights to business partners to support control design and accurate financial reporting
Required Experience
Bachelor’s degree in Accounting, Finance, or a related field
4–10 years of experience performing public company audits of financial institutions or equivalent industry experience
Strong understanding of internal control frameworks (COSO), SOX requirements, and banking operations
Excellent communication and relationship management skills, with the ability to collaborate closely with senior executives and cross-functional teams
Proven ability to manage multiple priorities and deadlines in a fast-paced environment
Preferred Experience
CPA or CIA certification
Prior experience within SOX program management, external audits of financial institutions, internal audit, or regulatory examinations
Experience supporting process improvement or automation initiatives
Familiarity with Excel, Workiva, Monday.com, or similar workflow/documentation tools
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone with courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at HumanResources@liveoak.bank.
The base pay range for this position is $125,000.00 - $175,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.