Continuous Improvement Manager - Army Collective Training at Capita

📊 Continuous Improvement Manager
🕒 Permanent - 37.5 hours a week
💰 up to £65,000 depending on skills and experience
📍 Warminster with some flexibility to work from home
🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at BPSS level.

Are you passionate about turning data into action? As Continuous Improvement Manager, you’ll lead the Insight, Guidance & Control (IGC) Cell—an essential part of the Army Collective Training Service (ACTS). Your mission? To transform raw data, reports, and training observations into powerful insights that shape decisions at every level.

Job title:

Continuous Improvement Manager - Army Collective Training

Job Description:

What you’ll be doing

Lead the IGC Cell to deliver high-quality insights that inform strategic decisions and improve training outcomes.
Monitor Army readiness and training effectiveness, identifying risks, gaps, and opportunities for improvement.
Ensure training aligns with Defence Systems Approach to Training (DSAT) standards and supports continuous improvement.
Provide comparative analysis to help leadership understand performance across units and training objectives.
Oversee data collection and reporting, turning observations into actionable recommendations.
Support governance boards and strategic reviews with impactful insights and end-of-year training themes.
Collaborate with senior leaders and stakeholders to enhance collective training systems and processes.
Foster a culture of excellence and continuous improvement within the IGC Cell and across the organisation.

What we’re looking for

Essential Skills/Experience/Qualifications

Proven experience in a leadership role within continuous improvement (data analysis, programme management, or training delivery / training compliance) in a large multi-faceted organisation.
Competency, understanding and application of the Defence Systems Approach to Training (DSAT).
Strong understanding of using data analysis and reporting methodologies to drive quality assurance and continuous improvement.
Creative thinker with excellent analytical and problem-solving skills.

About Omnia Training

Omnia Training is revolutionising how the British Army prepares for the future. Backed by leading defence innovators including Capita and Raytheon we’re delivering immersive, data-driven collective training that’s agile, adaptive, and powered by cutting-edge technology. Together, we’re shaping a smarter, more capable force, training over 60,000 soldiers annually to meet the demands of tomorrow’s battlefield.

What’s in it for you?

Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.
Flexible working
Rewarding role making a real difference to those undergoing training for the British Army with the opportunity to be a part of shaping how the military is trained for success

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always🧑‍💻 Fearless innovation✅ Achieve together💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at reasonableadjustments@capita.com or call 07784 237318.
For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email CPScareers@capita.com.

Location:

Westbury

United Kingdom

Time Type:

Full time

Contract Type:

Permanent