Location:
London, London, United Kingdom
Job ID:
R0111543
Date Posted:
2025-11-11
Company Name:
HITACHI RAIL LIMITED
Profession (Job Category):
Human Resources
Job Schedule:
Full time
Remote:
No
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Job Description:
Job title: Contingent Labour Administrator
Contract Type: Permanent
Location: Salary: Between £30,000-37,000
Your new role
Here at Hitachi Rail we have an opportunity for a Contingent Labour Administrator to join our HR Operations team. As a Contingent Labour Administrator, you will deliver end user support for our Contingent Labour systems as well as manage our administration within the supplier system (Fieldglass) and interface with finance and HR regarding timesheets and purchase orders etc.
Other key responsibilities include:
- Support the HR Shared Services lead in defining process requirements, accountable for validation and documenting of functional process requirements for contingent workforce management in line with business efficiency and control requirements
- Ensures build and delivery of platform and service meets requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined
- Supports the HR Shared Services Lead and Head of Talent Acquisition in working with the business, IT and other HR functions to design, plan and implement new solutions
- Documents policies, processes and procedures related to contingent labour working with Procurement, Lines of Business, HR, Finance/AP, IT and business teams globally
- Supports the Head of Talent Acquisition and the Procurement Category Manager with the agency suppliers and their use of contingent worker solution and any other Hitachi Rail requirements as applicable
- Provides training and support to agency suppliers and Hitachi Rail managers, as well as 3rd party workers on the processes and contingent worker solution
- Supports (as applicable) communications, training and change management activities to ensure successful implementation and adoption of the contingent worker solution
- Manages 'helpdesk', overseas categorisation, allocation and responds to user queries in a timely manner - escalating issues if appropriate and tracking to closure
- Administers invoicing processes to ensure prompt payment and invoicing resolved
- Supports the HR Shared Services Lead in working with stakeholders to identify any system enhancement priorities and implement any change requests adopted
- Takes a lead role for audit and controls relating to Fieldglass and ensures timely escalation of compliance risks
About you
Essential
- Experience of Workforce Management Solutions (preferably Fieldglass)
- Experience of business processes and flowcharts
- Support/helpdesk/trouble shooting experience
- Experience of change management
- Strong stakeholder management skills
- Good knowledge Microsoft Office packages
Desirable
- Experience of Travel & Expenses systems
- Experience of planning, design, testing and implementation of Procurement solutions
- Experience of designing and writing regular management reports
- Strong stakeholder management skills
- Some experience of team management/ resource coordination
What we offer
We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:
- Competitive salary
- Annual Performance bonus paid on discretionary basis.
- 25 days holiday
- Pension scheme with contributions up to 9%
- Private medical insurance
- Personal Accident insurance
- Group Income protection
- Group Life Insurance
- Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail