Hiring.fm
Giant Tiger

Content & Insights Coordinator

Ottawa Home Office, Ontario, Canada Full time

Compensation Grade:

Grade 2

Job Description:

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

Workplace Arrangements:

This role will follow a hybrid remote/onsite schedule. Applicants for this role can expect to work on-site from our Ottawa Head Office, on Walkley Road 1-2 days a week for an 8-5 schedule.

What Giant Tiger Brings:

  • Work Your Way! Hybrid work arrangement;

  • Annual Profit-Sharing Program

  • Health/Dental/Vision Benefits as of day 1

  • Store Discount

  • Parental Top Up Program

  • Employee Tuition Reimbursement Program;

  • Bursary Program for children of employees;

  • Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria

What You'll Be Doing:

This role helps drive our digital storytelling by managing weekly flyer content, supporting cross-channel campaign execution, and delivering insights that inform future strategy. You’ll also partner closely with our Social Media Specialist to produce engaging content at our Home Office in Ottawa.

  • Prepare and organize digital flyer code sheets by mapping flyer pages, SKUs, and product links, ensuring accurate weekly delivery to Flipp for hosting on Giant Tiger’s website and app.

  • Conduct pre-launch quality control on regional flyers by verifying product links, confirming correct versions and pricing, and coordinating with vendors and internal partners to implement required QA revisions.

  • Capture and edit social content in collaboration with the Social Media Specialist, testing and recommending new content formats that bring GTMP priorities to life across key categories.

  • Consolidate campaign performance data, including flyer and email heat maps, A/B test results, and competitive monitoring, to identify industry trends and opportunities across channels.

  • Provide clear, actionable recommendations based on insights and performance data to guide channel optimizations and future planning.

  • Maintain and organize centralized insight libraries, ensuring reports, learnings, and recommendations are current and accessible for use during content and planning discussions.

  • Analyze traffic quality by channel to understand how visitors from email, social, flyer, and paid campaigns engage with GiantTiger.com, using these insights to inform audience targeting, content effectiveness, and future campaign planning.

  • Source images and visual references to support storytelling decks, photography planning, and creative layout discussions across digital marketing channels.

What You'll Bring:

  • Diploma in Marketing, Advertising or a related field

  • 1-2 years of experience in Digital Marketing

  • Strong attention to detail and a good eye for visual design

  • Self-starter who can learn quickly and has a strong digital marketing lens

  • Analytical and insight-driven, able to interpret data to inform recommendations

  • Ability to collaborate effectively with cross-functional teams

  • Strong organizational skills with the ability to prioritize and re-prioritize work in a fast-paced environment

Assets You May Have:

  • Previous experience with social media and content creation

  • Experience using email service providers (ESPs), such as Klaviyo

  • Knowledge of the retail and eCommerce industry

  • Experience using site analytics tools, such as Google Analytics

  • Experience with social media scheduling tools, such as Sprout Social

  • Experience with creative and content tools, such as Adobe Creative Suite, Figma, and CapCut, and working collaboratively with graphic designers and copywriters

  • Bilingual (English/French) is an asset as this person will edit content for English and French speaking shoppers and stores

Are you interested in this position but don’t meet 100% of the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. If you require accommodation during the recruitment process, please use the contact information below to request accommodation. These accommodations are designed to remove obstacles without altering the evaluation of a candidate's fit for the role, allowing candidates to fully demonstrate their abilities. This information will be kept confidential, and your right to privacy will be protected.

Thank you for your interest in Giant Tiger, we look forward to reviewing your application!

#LI-HYBRID

Job Requisition:

JR130003

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

If you require accommodation during your pursuit of a role at Giant Tiger please contact careers@gianttiger.com.