COMPUTER ASSISTANT

COMPUTER ASSISTANT

Department: Department of the Air Force

Location(s): Grand Forks AFB, North Dakota

Salary Range: $20 - $20 Per Hour

Job Summary: About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 319th Force Support Squadron, Grand Forks AFB, ND. This is a regular full-time position. This position includes a comprehensive benefits package. Benefits include Annual and Sick Leave, 401K, Retirement, Medical and Dental Insurance, etc.

Major Duties:

• Incumbent assists computer specialists in the Data Processing Division, Systems and Programming Branch. Collects and consolidates input data and program documentation. Installs or modifies computer programs as appropriate. Identifies system requirements. Verifies required information is available, and places in operations for processing according to schedule. Reviews documentation and stages materials to allow for data and program dependencies. Ensures input data is current and annotates operator instructions to show multiple program runs. Enters jobs into priority queue according to simple or priority sequence, dependency sequence or by special priority indicator. Accepts priorities as indicated by users, or upgrades priorities on customer request if it does not interfere with established production or existing priorities. Monitors programs in progress through terminal inquiry or system printer status. Advises users of current status of job, estimates time of completion, or advises of processing problems such as conflicts of priority, equipment or power failure and similar conditions. Responds to operator notification of processing problems. Reviews instructions and program specifications and corrects problems. Advises operator of restart or rerun instructions, adjusting priority if necessary. Reviews instructions and stages test runs under varying priority and control conditions. Spot checks program to determine that it is properly formatted, and that the quantity and print quality are as required. Notifies users of completed high priority work. Develops schedules for 1-3 day periods to include recurring jobs, established and ad hoc priorities, special and test requirements and system maintenance time. Installs software and installs and repairs hardware and peripherals. Reviews system status reports, prior schedules and flow charts. Identifies computer time required for each job; the availability of input data; and program dependencies. Ensures input media and computer systems are matched. Reviews computer components for correct use, input identification and the presence of special controls. Adds, changes or removes components as required from a specified, limited number that control processing variables. Adjusts established schedules due to late receipt of requests, program changes, new priorities, late or nonreceipt of input, or machine failure. Coordinates with users to clarify instructions, obtain missing data, explain processing delays, discuss priority adjustment options, discuss alternative processing methods and anticipated time of program completion. Coordinates with computer operators to determine system status, to correct minor set-up and control errors and to determine status of previously installed programs. Compiles statistics on the number, kinds and elapsed processing time of computer usage. Identifies equipment and forwards summaries to accounting section to be used for purchasing purposes. Reviews information from the operating system reports to determine reasons for compliance or non-compliance with Payment Card Industry standards. Identifies trends in peak and slack processing periods and similar information that can impact on future scheduling or advice to users. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12828317

Qualifications: Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/11/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Knowledge of production processing procedures and flow, and knowledge of computer equipment utilization options for processing each assigned program. Knowledge of program documentation, terms and usage of system control language and run-sheet instructions in order to interpret repetitive and one time processing requests. Practical understanding of organization policies and procedures controlling the assignment of processing priorities to accommodate customer requests or to refer conflicting priorities to specialists for resolution. Familiarity of recurring and production workload requirements and the distribution of processing among the available systems in order to assure that demand and test requirements are properly inserted within available capacity and time availability. Must possess a valid driver's license. Must have the ability to operate a motor vehicle in a safe manner. Must be able to satisfactorily complete- National-Agency Check W/Inquires (NACI) requirements. This is a drug testing designated position. The incumbent is subject to random testing for drug use.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 11/11/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Application Deadline: 2025-11-11