Position Responsibilities: 
• Provides compliance advice to Business, establishes and maintains strong working relationships with the business unit teams it works with as well as related compliance teams. 
• Capable of handling very advanced compliance work 
• Assists senior level team members with tasks and assignments as needed 
• Supports Business Unit in the development and implementation of policies, procedures, law and regulations that enable the business to remain in compliance with all internal and regulatory requirements 
• Leads and supports projects
• Creates and provides training as needed to BU and/or compliance staff
• Functions as a SME at a high level.
• Completes required reporting for the function at the BU or divisional level 
• May represent Compliance on division-wide or global projects
• Ensures that policies and procedures for the function are documented 
• May work with regulators as needed 
• Coordinates and performs analysis on complex concepts that may require in-depth research and interpretation and provide sustainable solutions 
• Participates in industry forums/working group to explore and develop possible solutions to various issues 
• Collaborates with all areas of the organization to ensure compliance needs and business goals are met
• May serve as back up for various management overseeing various activities for example; exception reports, incident reporting systems, Product and sales material reviews...
Required Qualifications:
• College/University Degree and/or equivalent experience 
• Minimum 5 years of related financial services, compliance and management experience. 
• Excellent organizational skills 
• Excellent written and verbal communication skills 
• Strong technology skills including knowledge of applicable compliance or business systems 
• Strong ethical compass 
• Comprehensive knowledge of the financial services industry with an advanced understanding of the Company’s businesses. 
• Advanced understanding of the regulatory environment in which the Company operates and as strong understanding of key compliance requirements applicable to the business. 
• Ability to work independently 
• Ability to facilitate decision making across groups in the company
• Ability to embrace change; strong change management skills. 
• Ability to analyze technical information, make appropriate recommendations to decision makers and ability to make decisions Decision.
Preferred qualification:
Experience, knowledge and qualification in Financial Crime Compliance, Data Privacy, Risk and Control is a plus.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement