Job Summary
As a Community Associations Coordinator, you will support the Community Associations and Community Design teams. In this role, you will be an integral part of the team, ensuring Fischer Homes’ communities leverage industry-leading systems and processes to provide our customers with the highest quality management of their homeowner’s associations. The most rewarding aspect of this role is knowing that your work directly affects the satisfaction of our customers throughout their journey as homeowners with Fischer Homes.
This role is 100% in office in Erlanger, KY.
You will thrive in this role if you:
- Have an outgoing personality and are comfortable meeting and engaging with new people.
- Can withstand shifting priorities in a fast-paced environment with strict timelines.
- Have patience and take a customer-centered approach to your work.
- Consider yourself persuasive and able to establish relationships with customers quickly.
- Consistently learn and improve upon your skillset to be more efficient and effective in your work.
- Are customer-centered and focus on listening to the customer to understand their needs.
These skills will be used to:
- Work with management to produce and gather various Community Start-Up documents and information.
- Provide administrative support to the internal departments and fellow team members.
- Provide database support by entering and maintaining Association Fees, distributing reports and checklists.
- Maintain Standard Specifications for key services (Landscape Maintenance, Fertilization, Pool Maintenance, Cleaning, Exercise Equipment, Clubhouse Management, etc.)
- Manage the Community Associations Helpdesk by fielding in bound calls and emails.
- Create websites for Associations to serve as a tool for Board members, homeowners, management companies, etc.
- Maintain Quarterly Community Appearance site visit schedule and participates in site visits in each Fischer Homes market (Louisville, NKY, Cincinnati, Dayton, Indianapolis, Columbus, Atlanta, St. Louis)
Preferred Qualifications:
- Proficiency in Microsoft Word, Microsoft Excel, Google Workspace (Gmail, Docs, Forms, etc.)
- Knowledge and experience with database management - primarily data entry and queries.
- Bachelor's Degree or equivalent combination of education and experience
Physical demands and overall work environment:
- Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
- Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
- Must be able to lift and carry approximately 20-25lbs unassisted.
- Must be able to sit for long periods of time with low periods of reaching and standing.
The Value of a Career with Fischer Homes
Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 700 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 32nd largest builder in the United States.
We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:
- Professional Development Training Programs
- Tuition Reimbursement
- Competitive Compensation
- 401(k) with Company matching contributions and profit-sharing
- Employee Life Insurance
- Personal time off
- Inclusive Leave
Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.