GEICO

Commercial Trucking Complex Damage Associate – Dallas, TX

Richardson, TX Full time

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Commercial Trucking Complex Damage Associate – Dallas, TX (Galatyn)

The Commercial Insurance Industry in the United States is a $300 billion dollar market designed to protect business owners and continues to grow. GEICO is looking for highly motivated and detail-oriented associates to join our growing team.


About the Role
Join GEICO’s Complex Damage Unit (CDU), a specialized team handling high-severity trucking claims. This role focuses on investigating, resolving, and managing complex liability disputes for commercial trucking, including multi-vehicle accidents and cargo losses.

Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week

Key Responsibilities

  • Investigate and settle complex trucking claims with accuracy and compliance.
  • Interpret policy coverage and resolve disputes involving multiple parties.
  • Collaborate closely with supervisors and managers for claim-level ownership.
  • Participate in specialized training programs to build expertise in trucking coverages and litigation handling.

Position Requirements

  • Experience: 1-year minimum experience working commercial auto/trucking claims
  • Licensing: Must hold active/current adjusters’ license
  • Skills: Strong analytical ability, attention to detail, and proficiency in handling complex cases.
  • Ability to manage high-volume workloads and meet performance standards.
  • Must work on-site in Dallas, TX at minimum 4 days a week.

Why Join Us?

  • Be part of a priority expansion market with strong growth potential and strategic importance.
  • Thrive in a dynamic environment focused on accuracy, cycle time, and customer experience.
  • Expand your Commercial claims knowledge through GEICO’s comprehensive training program.
  • Make a real difference by resolving Commercial issues and enhancing customer satisfaction.
  • Join a company that values diversity, collaboration, and innovation.

Additional Perks:

  • Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
  • 401(k) Match: From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.

Increased Earnings Potential:

  • Pay Transparency: The starting salary for this position is between $70,000 and $89,000 annually
  • Incentives and Recognition: Corporate wide bonus programs are in place to reward top performers.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.