At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Commercial Excellence Trainee, you will support projects related to CRM and other Commercial Excellence (CommEx) systems to deliver core capabilities to Alcon in the areas of Sales and Marketing. You’ll contribute to data and functional elements of commercial initiatives to accelerate adoption and drive impact.
You’ll be part of the International Solution Delivery team, receiving guidance and training while gaining increasing independence throughout the internship. Please note that the scope of this role is for Italy and Iberia (Spain & Portugal) and this internship is a 6-month internship with the possibility of extension for another 6 months.
A Typical Day Might Include:
• Supporting the International team to manage, report, track, and organize the ticketing system
• Building relevant documentation over governed tools
• Supporting local deployment, training, and engagement on core CommEx platforms (e.g., Salesforce.com, Pitcher, Marketing Cloud, Einstein Analytics)
• Understanding data quality within the Salesforce environment and supporting functional experts with insights and recommendations (e.g., customer account setup, sales data)
• Assisting with CommEx data integration and reporting needs
• Driving adoption of CommEx tools and processes
• Supporting the local Incentives process
• Providing insights and recommendations to the Cluster Head
• Conducting analysis and delivering insights for business needs
What You’ll Bring to Alcon:
• Bachelor’s degree in Business, Economics, Pharmaceutical, or another related quantitative field
• Advanced proficiency in English and Italian; Spanish is a plus
• High learning agility and self-motivation
• Strong data analytics skills
• Experience or knowledge of Excel and other analytical tools
• Familiarity with CRM systems (e.g., Salesforce) or analytics platforms (e.g., Alteryx) is a plus.
How You Can Thrive at Alcon:
• Exposure to key activities within the Commercial Excellence department at an international level
• A collaborative and respectful team environment
• Training on systems and products
• A flexible work culture that celebrates shared success
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.