Manage collection efforts for an assigned portfolio of accounts. Process customer payments, and suspend and reactivate customer accounts as necessary. Produce account status reports for management review. Collaborate with CRM teams and business unit directors to resolve client disputes and issues, thereby facilitating collection efforts. Accountable for reducing the delinquency of assigned accounts.
What you’ll do
Follow up appropriately on customer past-due balances.
Ensure all analysis, reconciliations, and reporting are prepared accurately and on time.
Contact customers as required.
Prepare and analyze aging reports.
Assist with month-end closing activities.
What experience you need
English required (Spoken and written English B2 or C1)
High school Diploma
What could set you apart
Experience utilizing Excel and Oracle.
Experience interacting with customers located in Quebec.
Collections experience.
French Speaker (or Fluency in French).
Primary Location:
CRI-HerediaFunction:
Function - AccountingSchedule:
Full time