Forward Logistics Specialist

Department: Department of Defense

Location(s): Santa Rita, Guam

Salary Range: $86962.0 - $113047.0 Per Year

Job Summary: See below for important information regarding this job.

Major Duties:

• Responsible for the receipt and validation of customer Sales Orders and for managing unfilled orders.
• Ensure the exception processing associated with allocating inventory to orders, scheduling and releasing the line item(s) to customers, and processing confirmations or denials once inventory is identified.
• Expedite the resolution of customer supply problems, based on knowledge of material, vendor, and finance master data records within EBS.
• Ensure forecasts or demand plans developed are provided to the appropriate collaborative partners. Receives and evaluates quantitative or qualitative feedback from collaborative sources.
• Ensure forecasts or demand plans developed are provided to the appropriate collaborative partners. Receives and evaluates quantitative or qualitative feedback from collaborative sources.
• Conduct in depth studies and analysis of Service/Agency demand plans and maintains extensive high-level personal contacts. Serves as technical advisor for assigned programs.
• Responsible for thorough understanding of Government and commercial approaches to all disciplines involved in program support, including supply, transportation, customs, automation, storage, and inspection, contracting, finance, and other.
• Require understanding of unique procedures and support to US Navy ships, including loadouts, and multi-service remote locations re-supplied by air and surface shipments, as well as the normal support procedures required for all other customers.
• Serve as the Contracting Officer’s Representative (COR) to provide contract oversight for all DLA Troop Support Prime Vendor contracts as specified in the COR appointment letter.
• Responsible for monitoring the servicing and contract’s compliance with all contract terms which include Navy, Army, Marine Corps, Air Force and Coast Guard ordering and receipt, storage and distribution of all five commodities.
• Monitor and enhance customer relationships by participating in customer outreach initiatives to assess customer satisfaction and inform customers of Defense Logistics Agency (DLA) capabilities.
• Document customer issues through Customer Relationship Management (CRM) tickets, provide resolution to customer requests/issues and document and provide customers with response to their issues.
• Communicate and coordinate with prime vendors to ensure their readiness posture and continuous operations to support the Warfighter in contingency.
• Participate in conferences, discussions, and briefings to coordinate and establish Wartime Host Nation Support as required.

Qualifications: To qualify for a Forward Logistics Specialist, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after- competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Experience with automated applications related to Order Fulfillment, Planning, Procurement, major program issues, operations and processes associated with all functional areas, and familiarity with the characteristics and uses of managed items. Experience in business and marketing plans and strategic objectives, marketing theories, practices, and statistical forecasting. Apply, adapt analytical and evaluative methods, plans, and conduct studies to distinguish different demand forecasting techniques and apply them. Experience in performing, planning, and conducting customer support studies, active participation in meetings, and effective coordination with managers, functional specialists and customer personnel, document study findings, prepare briefing materials, and develop correspondence relating to assignments. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Term Appointment: This position is being filled as Term appointment not-to-exceed (NTE) 2 years. Current permanent DLA employees eligible as a Promotion, this position will be filled as a Temporary Promotion NTE 2 years and may be extended up to a total of five years or converted to a permanent promotion without further competition. Current permanent DLA employees eligible as a Reassignment/Change-to-Lower Grade, this position will be filled as a Reassignment/Change-to-Lower Grade with the intent to be limited to the time period specified in the announcement and may be reassigned at management's discretion or made permanent at any time. Upon termination/expiration of the temporary assignment, placement will be either to the gaining or previous organization in accordance with DLA policy (DLAI 1442.04) regarding placement rights after a time-limited assignment. For all others, if selected, this would be a Term/Time-Limited Appointment NTE 2 years, and not more than six years. The selected applicant will be required to sign a written agreement acknowledging the conditions of this temporary assignment/appointment and that they may be released from this position upon management discretion. Guam: Cost of Living Allowance and Non-Foreign Post Differential may be authorized upon determination of eligibility. Please review the following link for additional information: https://www.opm.gov/policy-data-oversight/pay-leave/pay-systems/nonforeign-areas/

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: To begin the application process, click the Apply Online button. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on 12/23/2024. After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact https://apply.usastaffing.gov/HelpTicket to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by https://apply.usastaffing.gov/HelpTicket BEFORE the close of the JOA. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://www.usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12642148.

Application Deadline: 2024-12-23