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Corporate Underwriting Analyst

Location: Toronto West or East. This role is eligible for hybrid work - this means you’ll have the flexibility of working from home and in the office (indicated above) on a scheduled rotation at managers discretion once probation requirements have been met. Until then, the successful incumbent will be expected to work on-site, full time. 

Number of positions: multiple (Permanent and Temporary)

Term: 1 year

Out of scope

Close Dec. 29, 2024

The successful candidate will provide technical expertise and training to underwriters and management on commercial or personal insurance. In this role you will coach and mentor individuals and teams to increase their level of performance to support the growth, profitability, retention of the product line and consistency of all related underwriting guidelines.  You will support and mentor UW teams through referral functions. You will work collaboratively with the Corporate Underwriting Specialist and Product Management Teams to provide operational support for improvement initiatives.

Key Accountabilities

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Underwriting Operational Support

• Provides direction and underwriting support to branches across all Canadian jurisdictions by coaching and mentoring staff, provides clarification of underwriting process, coverage, endorsements, wordings, and provides solution-oriented responses to customer referrals.

• Collaborate with underwriting management and underwriters seeking corporate consultation on rules and processes, including discussing recommended changes. 

• Perform risk analysis negotiating and authorizing the acceptance of risk. 

• Collaborate with underwriters seeking corporate consultation on files that may be complex, contain new or unusual exposures or require creative solutions.

• Review referrals and work to ensure an educational and empowering experience for internal staff.

• Builds and fosters relationships with the Underwriting teams.

• Executes monthly reconciliation of the CEO-CFO certification reports and ensures regional sign off as set out in the framework requirements.

Underwriting Training

• Supports content development, in conjunction with Training Owner and HR, for all new training programs and courses identified under the training framework.

• Develops, reviews and updates underwriting resource materials and manuals.

• Identifies training needs and supports development, design and delivery of training, including technical guidance regarding products, systems, and procedures.

• Provides technical assistance and training to ensure consistency in the implementation of change, consistent application of corporate guidelines, quality and timely service, as well as effective control of insurance risks.

• Develops team members and facilitate sessions for knowledge sharing and best practices. 

• Responsible for post-training execution activities i.e. quality assurance, monitoring and feedback, provide coaching opportunities in partnership with leaders.

• Provides expertise on training material development to collect and share feedback and reinforce audit and large loss reviews/findings with regional underwriting teams. 

• Facilitates training sessions for Underwriters and stakeholders when required.

Corporate Underwriting Improvement

• Assists the Corporate Underwriting Specialist in obtaining and providing reporting and analysis on segment performance.

• Requests and synthesis reports created by Corporate Analytics and business intelligence to support the implementation of industry best practices and the continuous improvement of underwriting standards, procedures and guidelines.

• Monitors and reviews current reports and collaborates with reporting and analytics to improve reporting and analytical tools.

• Assists the Corporate Underwriting specialist in the development of underwriting audit programs and plans for corporate underwriting.

• Leads the execution of the underwriting audit plan for corporate underwriting (including broker audits).

• Provide clear, accurate and insightful interpretation of individual audit results to Corporate Underwriting Specialists for the QA reports.

• Validate outcomes of the large loss review process in line with the framework requirements.

• Participates in guideline development as directed by the Corporate Underwriting Specialists.

• Collaborates with cross functional teams (commercial, personal, product mgmt etc.) to enhance efficiencies for corporate underwriting programs.

Leadership

• Actively contributes to and supports a culture of high performing workforce.

• Participates in divisional succession plans, ensuring ongoing professional and career development and supports development in others.

• Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies.

• Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities.

Corporate Management

• Enables the success of programs and policies that are in alignment with corporate, strategic and divisional strategies. 

• Manages risk in area of authority.

• Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.

Education and Experience

• Four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business.

• Six years' experience consisting of two years in insurance and four years in automobile insurance underwriting experience.

Technical Knowledge & Skills

• Knowledge of the applicable policy wordings, endorsements, products, philosophies, risk information sources along with underwriting guidelines, and procedures, within applicable product line.

• Knowledge of the applicable regulatory environment.

• Ability to interpret and apply jurisdictional laws and regulations.

• Knowledge of underwriting systems and other related systems. 

• Ability to write clearly, concisely and targeted to the audience.

• Knowledge of pricing and individualized rating models.

• Knowledge of adult education principles.

• Ability to facilitate training activities.

Behavioural Competencies 

Leader Level 3 – Applies (Team/Dept)

• Accountability - Provides Direction and Sets Expectations

• Business Acumen - Applies Broader Business Metrics and Understands the Internal and External Environment

• Change Agility - Makes Change Real for Others

• Leadership - Leads the Team

Posting Close Date:

December 29, 2024

As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.