Alpha Services Transformation – Partnership Strategy & Operations, VP

Job Description

The Vice President, Alpha Services Transformation, Partnership Strategy & Operations Lead will be responsible for providing leadership necessary to drive the strategic evolution of the implementation partnership model, provide oversight for day-to-day operations of our partnerships, and engage directly with our partners. 

What we are looking for

The Alpha Services Transformation team is looking to hire a Partnership Strategy & Operations Lead that will be responsible for driving evolution of the partnership model, overseeing daily operations, and engaging directly with the partners. As part of our implementation partners strategy, where we outsource a significant portion of work for Alpha implementations, we are responsible for managing the day-to-day operational mechanics with all of our partners & providers.  Over the past two years, we have designed and implemented an operating model to help manage the outsourced work.  The partnership work has grown materially both in terms of scope and complexity, and will continue to evolve over time.  We are looking for someone that can help us successfully lead us through a strategic maturity of our partnerships while maintaining strong ownership & responsibility for the on-going operational activities for our partnerships.    

Why this job is important to us

State Street Alpha brings together front to back data and capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients.  We partner with clients to optimize their operations, data, and technology footprint by leveraging the Alpha Platform and outsourced Alpha Services.

The Alpha Services Transformation team is looking for qualified individuals with strong experience leading and executing Partnership Strategy & Operations programs. The successful candidate will have program management and execution skills in managing partners, leading day-to-day operational activities, and the ability to interface well with internal stakeholders and external partners. In addition, they will demonstrate strong team leadership, operational discipline, and written and verbal communication skills.

Over time, as the nature of the partnership has expanded in scope and complexity, the importance of the job and its corresponding roles and responsibilities have materially expanded in accordance with material changes to the partnership.   

What you are responsible for

• Leading the evolution of our partnership model and adjusting our operational activities over time to improve efficiency and effectiveness of our model.
• Working with procurement and our business teams to create Statements of Work (SoW) or Orders to create the contractual vehicles and capture the scope of  the work outsourced by Alpha Implementation teams..
• Management of these SoW & contracts in Beeline for resource onboarding and resource access management; along with appropriate review and approvals.
• Invoicing & Billing associated with contracted services
• Tracking of partner level financials & associated metrics vs. approved budgets and total contractual values.
• Governance & oversight of partner teams including the management of SLA and KPI’s of deliverables in Jira.
• Oversee the impediments with stakeholders, drive program progress, escalate risks and issues, and recommend solutions.
• Apply strong business judgment to surface implications and practical, high impact options.
• Translate business challenges into actionable, structured, approach for problem solving.
• Effectively balance needs and requirements of competing priorities or teams to generate strategic forward-looking outcomes rather than tactical responses.

Education and Preferred Qualifications

• Minimum Bachelor's degree or equivalent.
• Minimum 10 years financial services experience including Strategy Transformation, Vendor Management, and strong Program Management experience  
• Having proven experience in areas such as process re-engineering, analysis, and executive presentation skills
• Consulting background is considered a significant plus
• Industry certifications and/or consulting experience a plus
• Proven leadership and program management skills
• Proven strong communication, interpersonal, decision-making and negotiation skills
• Proven ability to work effectively with all levels of management
• Ability to influence and work collaboratively across multiple organizations to reach common goals
• Organized with the ability to multi-task in a fast-paced environment
• Adaptability and energy to excel with dynamic, evolving priorities
• Creative, innovative mindset; not afraid to propose new ways to solve existing problems
• Ability to understand broad scope of Alpha: including internal teams, clients, and vendor point of views
• Competencies required: demonstrated partnership governance, transformation experience, strong knowledge of implementations & Alpha organization, strong project management skills, analytical/problem solving skills, business/industry knowledge, communication versatility, teamwork and leadership, written and verbal skills
• Strong skills in Microsoft Office and able to use advanced features of PowerPoint and Excel SharePoint, project management and reporting automation skills
• Strong experience with relevant business tools including JIRA, Confluence, and Beeline

Salary Range:

$110,000 - $185,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.