Implementation Consultant, Email
Attentive
Country: United States of America
Location: United States
Time Type: Full Time
Posted On: November 19, 2024
At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.
Attentive’s growth has been recognized by , and all thanks to the hard work from our global employees!
Who we are
Our email product is seeing rapid adoption and has seen significant YoY growth of customers using Attentive Email for both triggered email and full ESP capabilities. We are looking for a driven candidate to join our Customer Success organization as anImplementation Consultant on our Email team. You will launch and manage a book of business for Enterprise email clients and will work with internal teams, such as engineering, sales, marketing, product, and design, to shape the growth of our email product and deliver client results.
The role requires you to embrace the exciting, fast-moving, highly varied, and challenging (in a good way) environment within the Customer Success team. You will work cross-functionally to get answers, solve problems, and keep things moving in the right direction for new email clients. You will have the latitude and autonomy to navigate the technical and strategic aspects of your relationship with the client and be trusted to represent Attentive and our unwavering pursuit of best-in-class client management.