Job Title

Senior Employee Benefits Representative

Agency

Texas A&M University System Offices

Department

Benefits Administration

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 11 universities, a comprehensive health science center, eight state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.

The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan with 8.25% employer contribution through Teachers Retirement System of Texas (TRS); tuition assistance; and wellness programs to promote work/life balance.

Salary:

$3,742.67 - $6,250.00 per month commensurate with experience.

Job Description Summary:

The Senior Employee Benefits Representative will provide professional administrative support to the Director and Associate Director, especially related to Request for Proposals (RFP) and contracting.

Responsibilities:

- Respond to telephone calls, service tickets and emails from employees/retirees, Human Resources (HR) personnel, and carrier representatives regarding benefits and enrollment procedures, and research eligibility exception requests for all System members.
- Respond to questions regarding benefit policies and procedures.
- Provide guidance for new Benefit Partners across the System as well as supplementary assistance for existing Benefit Partners in benefits-related areas.
- Coordinate special projects and assist the Director and Associate Director of Benefits Administration with other benefits-related tasks.
- Monitor and provide updates to program materials on the web, in the Benefits Procedures Manual, in Plan Documents, and communications.
- Represent the System Benefits Administration office by attending and participating in committee meetings and workshops as necessary.

- Manage the System Offices Wellness Program.

- Assist with the Request for Proposal (RFP) process for all insurance, retirement and additional benefit-related programs.

- Assist with Open Records Requests for benefit-related issues.
- Other duties as assigned.

Education and Experience:
- Bachelor’s degree in applicable field or equivalent combination of education and experience.
- Three years of human resources or benefits-related experience.

Knowledge, Skills and Abilities:

- Excellent verbal and written communication, organizational, analytical and problem-solving skills.
- Word processing, spreadsheet and database software experience.

- Ability to multi-task and work cooperatively with others.

Preferred Qualifications:

- Experience using the A&M System Workday System.

Other Requirements:

This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.