Account Support Coordinator (Medical Billing)- Hybrid Schedule
OrthoCarolina
Country: United States of America
Location: Charlotte, NC
Time Type: Full time
Posted On: November 18, 2024
At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote and environment of teamwork throughout the organization.
If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you!
We are seeking an Account Support Coordinator to work with our team in the OrthoCarolina Business Office.
This position is a hybrid schedule with rotating days in the office depending on department needs.
The Account Support Coordinator is responsible for monitoring unpaid, true account balances beginning at age 60 days to ensure that insurance claims have been filed and paid. Other responsibilities include:
- Following up on unpaid claims to identify reasons for non-payment. Pre-certification and benefit verification may be required.
- Identifying and correcting internal problems within assigned accounts to expedite payments from insurance companies.
- Serves as liaison between patient and insurance companies.
- Performs month-end closing on routine schedule with other patient account reps.
- Substitutes in other areas of the business office as needed.
A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include:
Medical, Dental, Vision Insurance
Health Savings Account
Life Insurance
Voluntary Supplemental Life
Voluntary Critical Illness/Accident/Hospital Indemnity
Short Term/Long Term Disability Insurance
401(k)/ROTH Retirement Plan
Employer 401(k) Safe Harbor
401(k) Profit Sharing Plan
529 Savings Plan
Employee Assistance Program
Voluntary Wellness Program
Tuition Reimbursement
Voluntary Legal Plan/Identity Theft
OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving North Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.