Service Engineer (Cryogenics, Vacuum)

D-wave systems

Country: United States of America

Location: Burnaby, BC

Time Type: Full Time

Posted On: November 18, 2024

Service Engineer (Cryogenics, Vacuum)
Direct Hire / Full time, Onsite: Burnaby BC, Canada + up to10% International Travel
D-Wave (NYSE: QBTS) is a leader in the development and delivery of quantum computing systems, software, and services, and is the world’s first commercial supplier of quantum computers—and the only company building both annealing quantum computers and gate-model quantum computers. Our mission is to unlock the power of quantum computing today to benefit business and society. We do this by delivering customer value with practical quantum applications for problems as diverse as logistics, artificial intelligence, materials sciences, drug discovery, scheduling, cybersecurity, fault detection, and financial modeling. D-Wave’s technology has been used by some of the world’s most advanced organizations including Mastercard, Deloitte, Davidson Technologies, ArcelorMittal, Siemens Healthineers, Unisys, NEC Corporation, Pattison Food Group Ltd., DENSO, Lockheed Martin, Forschungszentrum Jülich, University of Southern California, and Los Alamos National Laboratory. 
 
Our company and its innovations have appeared in the pages of Time Magazine, Fast Company, MIT Technology Review, Forbes, INC Magazine and Wired. As of August 8, 2022, our company is publicly traded on the New York Stock Exchange as $QBTS. 
 
About the role: 
D-Wave is seeking a highly motivated and experienced Service Engineer to help build and maintain our growing fleet of Quantum computing systems. In this role, you will join a team of smart, passionate engineers who care about making our systems run smoothly and creating the best experience for customers. 
 
This is a multi-disciplinary role involving applied mechanical, electrical, and cryogenic principles. Your primary responsibilities will include building, upgrading, maintaining, and troubleshooting/repairing complex quantum computing systems which are the foundation of our Leap™ quantum cloud service. In addition, you will use your expertise to help improve our systems and processes by working closely with our R&D teams. You will need to rely on excellent learning and problem-solving skills. There is no handbook for this role, but you'll have the support and knowledge of the whole company to learn from. 
 
This role is based in Burnaby, BC, with occasional travel to field sites. You will also be expected to join an on-call rotation that supports our production systems. As a customer-facing role, building good relationships with our partners is an important aspect of the work.