CSM - Customer Success Manager French

Brevo

Country: France

Location: Paris, France

Time Type: Full Time

Posted On: October 16, 2024

Brevo is the leading Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more.
Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales.
Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees globally.

 We are seeking a Customer Success Manager to join our Customer Success Team in the Paris office.

The Customer Success Manager manages portfolios and is the main point of contact for our enterprise clients.
The role of our Customer Success team is to make sure that our customers get the best experience and value out of their Brevo platform. They manage a large portfolio of Enterprise Customers from the contract signature to its renewal. 

Their objectives: Adoption, Satisfaction, Growth, Retention.

 Ideally, we are looking for a Customer Success Manager with technical skills.