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As a Support Engineer, you provide customer-facing service and technical support to customers using Conversica’s software application. You have a passion for providing best in class support, and are able to diagnose and troubleshoot software issues to provide practical solutions. You are proactive, curious, detail-oriented, and a creative problem-solver. You share and seek out knowledge freely and easily. You value teamwork and you are energized about working with teammates to solve problems and achieve great outcomes. If you are passionate about technology and want to make an impact on an evolving support team, then this organization is the right one for you.