Position Summary: 

Provides triage, assessment, and referral services for patients. The ARRN must demonstrate excellent customer service and enthusiasm about the program and the Pine Rest organization. Pine Rest ARRNs show compassion to service recipients, coworkers, and surrounding communities through integrity, stewardship, empowerment, the promotion of diversity, and professional excellence.  

Principal Duties and Responsibilities: 

• Ability to work collaboratively with other community agencies for clients and/or the organization.  

• Professionally and calmly handles crisis calls to determine appropriate next steps in the assessment process. 

• Conduct face-to-face and telephone consultations with patients in crisis or psychiatric emergencies to assess their clinical condition and recommend the appropriate level of clinical care. 

• Assess a patient’s medical acuity, using various tools and methods, before they are admitted to Pine Rest services. 

• Coordinate admissions and/or intakes, including interfacing with insurance and managed care companies for authorization. 

• Refer patients to outpatient services within or outside the system when necessary.  

• Ensures that medical record documentation protocols are complied with. Ensures that persons’ assessment information is entered into the medical records on time and by established organizational and departmental procedures.  

• Ability to respond to clients' needs using differential diagnoses and treatment approaches.  

• Ability to effectively organize time and responsibilities and accomplish tasks by established deadlines and timeframes. 

• Works effectively and collaboratively in a multi-disciplinary team to ensure excellent patient experience. 

• Demonstrate understanding of sound ethical practice in conjunction with the established and defined ethics of one's training, discipline, and education/license level.  

• Maintains all Michigan licensure requirements.  

• Participates regularly in departmental and staff meetings. Serves on programs or organizational committees as required and as time and workload allow. 

• May train onboarding ARRNs as assigned.  

• Commitment to demonstrating the Hospital and Residential Services Model of Care. 

• Responsible for role modeling the mission and values of the organization, presenting a professional image that is projected in appearance, attitudes, and behaviors, time management, and communication skills.  Provides spiritual, emotional, social, mental, and physical support to patients. 

• Responsible for upholding the healing ministry of Christ through relationships that honor integrity, stewardship, empowerment, professional excellence, and the promotion of diversity, equity, and inclusion. 

• Must maintain annual training and demonstrate competency in the required programmatic training. 

• Performs other duties or functions as assigned 

Supervisory Responsibilities: 

• None 

Required/Desired Qualifications: 

Education, Training, and Experience: 

• Licensed to practice in Michigan, a Bachelor’s Degree in Nursing is preferred. 

• Must have professional knowledge of psychiatric nursing theory as required by completing an accredited nursing school education.  

• Must become certified in CPR by the end of the New Hire Orientation. Specifically, Basic Life Support in the Inpatient programs and Residential RNs and CPR/AED/First Aid in all other positions in Residential programs.  

• Satisfactory previous clinical experience. 

Specific skills, knowledge, and abilities: 

• Ability to provide care/service within the scope of Holding a conviction to express Christ’s love and compassion to recipients of services, coworkers, and surrounding communities through integrity, stewardship, empowerment, the promotion of diversity, equity, inclusion, and professional excellence. 

• Ability to provide culturally inclusive care to a wide range of individuals in a diverse community setting.  

• Work requires professional knowledge of psychiatric nursing theory as required through completion of education from an accredited nursing school. 

• Requires physical and emotional stamina to deal with patients' physical, emotional, social, cultural, and spiritual needs. 

• Ability to work in a potentially adverse environment. 

• Analytical skills necessary to collect, analyze, and interpret complex patient data to determine the importance of information collected and the ability to provide this data to providers and other team members as necessary.  

• The candidate may be required to have a valid Michigan driver’s license and the ability to access Pine Rest Transportation Vehicles for the performance of job duties.