Searching for a role where you drive some of the future’s most promising innovations? FARO is an international company where ideas count more than hierarchy.  We develop and market computer-aided 3D measurement and imaging devices and software. At FARO, smart, skilled people work together in an open atmosphere….  And challenging work never gets boring.

Become a part of this great team and start moving forward.

We are seeking an experienced Cash, AR & Collections for our Lake Mary office. In this role, you will perform duties related to AMERICAS billing, invoicing, and credit memo processing. We are looking for talent in the Lake Mary area.  Relocation is not authorized for this position. Reporting to the Director of Finance & Accounting, you will also resolve issues or discrepancies, working within the limits of established guidelines and ensure GAAP and SOX compliances for billing and credit memos.

We have: 

• Leading edge technology
• A team of Finance & Accounting Professionals to work with
• An open mind for new ideas and methodologies

You have:

• High school diploma required, Associates degree or equivalent experience a plus
• 3 - 5 years’ experience in Collections. 
• 2 – 3 years’ experience in AR & cash applications
• Experience with SAP highly preferred
• Strong Excels kills including pivot tables & v-lookups
• Available to work overtime
• Fully fluent, professional level, Bilingual Spanish/English/Portuguese written and verbal preferred
• Experience in a manufacturing environment strongly preferred
• Ability to process high volumes of transactions accurately and timely
• Extremely organized, detail oriented, multi-task fast paced worked a must
• Extremely comfortable with redundant work at high volumes in a fast-paced environment
• Requires excellent communications skills both verbal and written.
• Must be a fast-pace worker with ability to prioritize work in consideration of deadlines.

How will you make a difference @ FARO:

• Collections Responsibilities:
  • US & Canada – Primary collections specialist with research as needed.  Collect customer payments in accordance with payment due dates.  Communicate with customers in a positive and friendly manner both verbal and written.  Review A/R aging from A-Z, work through collection calls for every customer
  • Identify issues attributing to account delinquency, negotiate payment dates and identify customers at risk of no-pay.
  • Work from established procedures to make initial contact to advise customer of past due status, note full date of call, point of contact and date of when payment can be expected and document results in database.  Follow up with additional levels of contact as required including additional telephone calls and collection letters.  Work with customers to arrange terms or to provide additionally required documentation in order to facilitate payment of outstanding receivables.  If calling about a credit balance, please keep history of each call and document the third try with a letter documenting the last attempts of a call.  After three attempts to address credit, notify accounting manager or Director of Finance for processing through unclaimed property.
  • Identify level of risk of no-pay for use by credit staff to determine bad debt reserve.
  • Perform account reconciliations
• Accounts Receivable responsibilities:
  • Daily cash application of US & Canada deposits-includes multiple lockboxes, electronic payments and credit cards.
  • Customer payment reconciliations
  • Documentation that each batch was applied in full. 
  • Investigate application of cash receipts and related issues in specific customer accounts.  Communicate with customers regarding to over/under payments, acquire required information and documentation to resolve related issues and ensure clean accurate AR balances.
  • Prepare and reconcile monthly report of cash received.  Complete cash reconciliation daily and submit to manager for review / approval. 
  • Research unapplied cash.  Goal is resolve unapplied cash daily.  Gather and record information related to identification of payments on account or unidentified cash receipt.  Ensure balances are clean, accurate and proper by end of every month.
  • Reconcile cash receipts in US GAAP ERP.
  • Reconcile cash receipts against lockbox deposit, bank statement and GL
  • Monitor daily e-mail box and address inquiries for
• SOX Controls, Compliance and Record retention and archiving:
  • Record retention management of AR documents
  • Record retention of collection history for internal, audit and external customer requirements
  • Document and implement departmental processes and procedures as required.
  • Copy, file, scan and record documents as prescribed.

What FARO can offer you:

FARO has excellent benefits for you and your family.  We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:

• A competitive paid time off bank and paid holidays
• Medical, dental, life and AD&D insurance plans
• Pre-tax flex spending accounts for medical and dependent care
• 401K with employer match
• Tuition reimbursement and training opportunities
• Wellness fairs
• Frequent lunch and learns to help educate employees about various issues affecting their lives
• Other employee events

Physical Requirements:

Occasional lifting of very lightweight materials, rare lifting of lightweight materials (up to 35 lbs.)  Some pushing & pulling and reaching, continuous sitting, occasional standing and walking.  Continuous use of computer, keyboard and mouse.   

As an employee of FARO, you will become part of a dynamic organization which values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork,

honesty and openness as a way of life in conducting our business.  .

FARO Technologies provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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