Annexus is a dynamic and fast-growing financial company in North Scottsdale and we have an immediate Annuities Operations Manager opportunity within our Ops team. This is a non-sales leader in our client services department reporting to the Director of Operations. This position is an in-office role in our beautiful North Scottsdale office.

This role will review new business applications for various annuity products and provide superior service to our clients and partners through pre- and post-sales issues. This role manages a client account list and assists the internal sales team in reviewing and processing business. This dynamic role may work on multiple projects at a time which requires balancing priorities, strong communication skills, and mental agility. Opportunity to work across multiple aspects of insurance operations.

Responsibilities:

• Improve/develop Standard Operation Procedures, process improvements and risk mitigation
• Work with tech to build operational infrastructure such as customer portals, workflow, etc.
• Participation in operations model design and implementation activities
• Analysis of data and processes and make recommendations to business leaders
• Produce operational artifacts such as new customer correspondence, templates, Visio process flows, analytics, etc.
• Assist in organizing effective, outcome-based meetings, capture take-aways and partner with project managers and leaders on driving projects through completion.
• Partner with workstream leaders and participants in coordinating working sessions, follow ups, and executing next steps.
• Project management and ability to lead complex, cross-functional projects to successful completion

Qualifications:

• Exceptional client service and relationship-building skills
• Professional written and verbal communication abilities both internally and with clients
• Solid organizational, time management and problem-solving practices
• Demonstrated ability to work effectively as a part of a team
• Bachelor's degree or 6+ years in a similar role, within an insurance organization
• 2+ year of experience in team management or leadership
• Proactive, strong problem-solving skills and the ability to analyze complex issues and find actionable solutions
• Exceptional communication and collaboration skills, with the ability to convey complex ideas effectively and influence stakeholders at all levels
• Advanced data analysis skills, including the ability to interpret and leverage data to make informed decisions
• Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

All applicants must take a PI Survey and background check prior to hire.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit .

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.