City of fort worth

Clinical Quality Coordinator

Office of the Medical Director Full Time

Pay Range: $28.62/hr. - $35.78/hr. | $ 59,534 - $ 74,418 annual compensation

Job Posting Closing on: Thursday, November 20, 2025 đź“…

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Clinical Quality Coordinator job is available with the City of Fort Worth (Office of the Medical Director/Quality Division)The Office of the Medical Director (OMD) is tasked to provide medical direction and oversight for the Fort Worth Reginal EMS System. We work closely with our partners at Fort Worth Fire and our member cities to continuously monitor and improve the out-of-hospital emergency medical care we provide to our communities. The Quality Division is responsible for overseeing and coordinating the functions of the Quality Management Program under direction of the EMS Chief Medical Officer.

Minimum Qualifications:

  • Bachelor’s degree in related field (emergency medical services management, healthcare administration).
  • Five (5) years’ experience as a paramedic in a busy 911 system.
  • No exclusion by the OIG to participate in Federally Funded Health Care Programs.
  • Advanced credentialing requirement.
  • Completion of IHI Basic Certificate in Quality and Safety within one (1) year from date of hire.
  • Completion of NAEMSP Quality and Safety within one (1) year from date of hire.

Preferred Qualifications:

  • IHI Basic Certificate in Quality and Safety.
  • NAEMSP Quality and Safety.
  • Master’s degree in related field.

The Clinical Quality Coordinator job responsibilities include:

  • Directs, coordinates and reviews the quality assurance processes of the OMD Quality Management Program including error detection/reporting, initial review of cases, risk categorization, information gathering, evaluation, presentation, disposition, and action plan formulation in accordance with identified quality improvement goals and clinical benchmarks.
  • Reviews patient care information for adherence to standard of care and medical protocols, ensuring accuracy and appropriateness of clinical care.
  • Oversees and ensures the implementation and execution of clinical improvement plans for FRO providers.
  • Leads and/or facilitates system quality improvement initiatives utilizing the “Model for Improvement” framework and Plan-Do-Study-Act (“PDSA”) methodology in alignment with established clinical benchmarks and organizational goals.
  • Collects, analyzes, and validates clinical data for quality improvement purposes.

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation.

Light Work – Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.

Apply Now! Come be part of something special in Fort Worth. 🌟

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer.  It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.