ABOUT MAPLE
Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers.
We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 4 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies.
We have established an entrepreneurial culture centered around our purpose to support people’s health and well-being and to strengthen the healthcare system. We attribute our success to our team, who has helped us achieve numerous noteworthy awards including: LinkedIn's Top 10 Startups, Deloitte Canada’s Technology Fast 50, Globe & Mail's Top Growing Companies in Canada, North America’s Inspiring Workplaces, and Glory Professional’s The Power 50: Canada’s Most Impactful Companies.
THE POSITION
We’re hiring a Client Success Manager to join our Health System Partnerships (HSP) team.
In this role, you’ll manage a portfolio of strategic clients, acting as the primary point of contact for key partner programs. You’ll drive engagement, ensure operational excellence, and deliver best-in-class client experiences that strengthen Maple’s partnerships and impact across Canada’s healthcare ecosystem.
The HSP team manages large-scale provincial partnerships and other government-adjacent initiatives, tailoring programs to meet the needs of unique patient populations. As a Client Success Manager, you’ll play a pivotal role in building long-term relationships, identifying opportunities for growth, and delivering virtual care experiences that make a measurable difference.
This role is ideal for a strategic, relationship-driven professional who thrives in a fast-paced, purpose-driven environment.