Client Service Specialist

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who You'll Work With

Corebridge Financial makes a tremendous difference in people’s lives. We help people plan to protect the future they envision and make decisions during the most difficult moments through the solutions and services we provide.  Corebridge Financial brings together a broad portfolio of retirement, life, and institutional products offered through an extensive distribution network. With our customer-focused service, breadth of product expertise, deep distribution relationships, and world-class team of talented employees who are passionate about what they do, we provide solutions for a brighter future.

Responsibilities

• Primary point of contact for high-value client groups, delivering exceptional service to clients and financial advisors.
• Manage end-to-end payroll processing, ensuring accuracy, compliance, and timely submissions.
• Proactively resolve payroll issues, conduct detailed audits, and coordinate with internal and external partners to deliver seamless, white-glove service.
• Strong learning agility to navigate various billing cycles and file formats.
• Be passionately curious while researching appropriate solutions for our internal and external customers.
• Enjoy helping others. You will be assisting our clients with a variety of different complex transactions. You are aware and have a deep understanding that Corebridge Financial provides a customer service experience that is industry leading.
• Excel at analyzing large volumes of data with an extreme attention to detail to ensure compliance and quality.
• Strive to meet production and quality goals by processing transactions timely and accurately.
• Communicate with different Corebridge Financial departments to ensure information is being processed accurately is essential for success.
• Set up your own home office and work remotely with minimal frustration and supervision. Tools and equipment are provided.  Your self-motivation, dependability, and responsibility are expected.

Skills and Qualifications

• High School Diploma or GED from an accredited institution required/college degree preferred.
• Ability to work successfully in a structured fast paced team environment.
• Excellent communication skills, both oral and written.
• Proficient with MS Office and strong professional typing skills required.  Strong Excel skills ability to sort data, filters, and formatting cells.
• Ability to learn new software applications, open to experimentation with digital tools, ability to use dual monitors, and researching with an analytical and curious.

Work Location

This position is based in Corebridge Financial’s Amarillo, TX office which gives colleagues the benefits of working both in an office and remotely.

This position is currently designated as remote.

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Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location.  In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com.  Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.

We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

OP - Operations

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

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